Contact BisTrack Delivery Customer Service

Why should I report an Issue with BisTrack Delivery?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Epicor BisTrack to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. • Instantly capture a picture of a delivery or return at the job site. • Instantly document where and when the order was delivered or the return was picked up. • Instantly capture proof that the order was complete. • Instantly capture and attach verifiable client signatures to the delivery or return. • Automatically mark orders as delivered in real-time. • Capture the geolocation of the delivery, and update your customer information in BisTrack.

2. BisTrack Delivery is the easy-to-use mobile proof of delivery application that helps your delivery people keep your BisTrack data up to date in real-time at the job site. • BisTrack Americas 5. 0 SP16 or higher with BisTrack Americas Web Applications 5. 0. • BisTrack UK 3. 9 SP18 or higher with Web Track UK 3. 9.

1. Brand new phone it crashes on start up.The app used to work perfectly before but now since a week ago it doesn't want to work, it starts fine but when I try to upload a picture it doesn't work and I already deleted it and installed again few times and nothing, did a clear data and clear cache and nothing works.Buggy, crashes, slow, inconvenient software setup, got to click many buttons and pages to do simple tasks.

2. I've been using this app for about 2 years now and it's not any different than it was then.I liked it so when I got a signature it saved the delivery ticket number and I didn't have to scan it again to take pictures.

3. Frustrating for our drivers who deliver and are expected to take pictures of what was delivered when it only works part of the timeUnstable and unreliable.

4. We have well over 100 phones around 3 states taking pictures in some remote areas.

5. It crashes unexpectedly trying to take pictures whether we are offline or have cell communication.

6. And the key board pops up when you hit scan and you need to clear it to sign.Updated to latest version .

7. Developers don't care about improving or fixing the system.App freezes after taking photo.

8. Have had it happen just taking 1 or two photos.Every time I open this app, I go in expecting it to not load up after logging in.

9. Can't upload photos to documents.

10. Not all of our phones are the same make or model.

11. Every new phone has more problems with it.

1. Fix BisTrack Delivery Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BisTrack Delivery: Restarting the app will resolve most errors.
2. Update the BisTrack Delivery App. Here is how:
   1. On Android goto PlayStore » Search for "BisTrack Delivery" » Open BisTrack Delivery » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BisTrack Delivery » click "UPDATE".
3. Clear BisTrack Delivery app cache: Clearing cached data will force your app to retrieve the latest data directly from BisTrack Delivery servers.
   1. On Android, goto Settings » Apps » Select "BisTrack Delivery" » click Storage » click "Clear Cache".
4. Check BisTrack Delivery app permissions. If any of these permissions required to use your device's features are disenabled, BisTrack Delivery might not work.
5. Uninstall and reinstall BisTrack Delivery. If nothing else has worked, completely uninstall BisTrack Delivery then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BisTrack Delivery not working

2. Fix BisTrack Delivery Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BisTrack Delivery be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BisTrack Delivery not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BisTrack Delivery may not be able to connect to the Internet when running in the background.