Published by Education Development Hub

Report an issue with Drug Bank.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Drug Bank: Từ điển thuốc drugb?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Education Development Hub to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Drug Bank: Từ điển thuốc drugb image 1 contact Drug Bank: Từ điển thuốc drugb image 2

Drug Bank Customer Insights

Steps to Troubleshoot & Fix Drug Bank Issues

1. Fix Drug Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Drug Bank: Restarting the app will resolve most errors.
  2. Update the Drug Bank App. Here is how:
    1. On Android goto PlayStore » Search for "Drug Bank" » Open Drug Bank: Từ điển thuốc drugb » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Drug Bank » click "UPDATE".
  3. Clear Drug Bank: Từ điển thuốc drugb app cache: Clearing cached data will force your app to retrieve the latest data directly from Drug Bank servers.
    1. On Android, goto Settings » Apps » Select "Drug Bank: Từ điển thuốc drugb" » click Storage » click "Clear Cache".
  4. Check Drug Bank app permissions. If any of these permissions required to use your device's features are disenabled, Drug Bank might not work.
  5. Uninstall and reinstall Drug Bank. If nothing else has worked, completely uninstall Drug Bank then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Drug Bank not working


2. Fix Drug Bank Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Drug Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Drug Bank not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Drug Bank may not be able to connect to the Internet when running in the background.

Reported Issues