Contact Neuroanatomy Lite Customer Service

Why should I report an Issue with Neuroanatomy Lite - SecondLook?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The University of Michigan to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

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1. Fix Neuroanatomy Lite Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Neuroanatomy Lite: Restarting the app will resolve most errors.
2. Update the Neuroanatomy Lite App. Here is how:
   1. On Android goto PlayStore » Search for "Neuroanatomy Lite" » Open Neuroanatomy Lite - SecondLook » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Neuroanatomy Lite » click "UPDATE".
3. Clear Neuroanatomy Lite - SecondLook app cache: Clearing cached data will force your app to retrieve the latest data directly from Neuroanatomy Lite servers.
   1. On Android, goto Settings » Apps » Select "Neuroanatomy Lite - SecondLook" » click Storage » click "Clear Cache".
4. Check Neuroanatomy Lite app permissions. If any of these permissions required to use your device's features are disenabled, Neuroanatomy Lite might not work.
5. Uninstall and reinstall Neuroanatomy Lite. If nothing else has worked, completely uninstall Neuroanatomy Lite then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Neuroanatomy Lite not working

2. Fix Neuroanatomy Lite Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Neuroanatomy Lite be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Neuroanatomy Lite not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Neuroanatomy Lite may not be able to connect to the Internet when running in the background.