Published by Dovi Tools

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Why should I report an Issue with DV File Explorer: File Manager?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Dovi Tools to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About DV File Explorer: File Manager

1.  • Sender: Transfer apps, images, files, folders, photos, videos, music, movies without using data.  • File Manager: Manage your files with cut, copy, paste, rename operations.  • Built-in viewers and players for different file types: play music/videos, check images and documents easily.  • USB OTG File Manager: Easy to access your OTG USB devices.

2. Help you to copy and manage files from any USB mass storage device using the USB OTG port of your device.  • Root Explorer: For advanced users to explore, edit, copy, paste and delete files in the root partition of phone storage for development purposes.

3. Explore root folders of the system like data, cache.  • App Manager: Categorize, open, stop, uninstall, back up, your apps.  • Document Editor: you can easily edit files on the go.

4. DV File Explorer helps you manage all your files whether they are stored in your device's memory, microSD card, local area network, and cloud storage accounts.

5. By default, DV File Explorer allows you to copy, move, rename, delete or share files to and from any of your storages.

6. You can also edit files when the phone is rooted.

7. Support for every type of text files such as HTML, XHTML, TXT, etc.

8. It also lets you browse and access your files by category.

DV File Explorer Customer Insights

1. This happens on both my LG g6 and note 10 plus but I'm also wondering where my deleted files are being stored since search doesn't show the root folder.This is one of the best file explorers currently! If you have have ES file manger, and don't want to spend money, this is the best file manager to download!! Though, I do have one suggestion, you should have a built in note editor and image viewer, that's all I want and I'll be happy! But overall it's super awesome!!!Not horrible.

2. Needs lots of features additions and improvements ex, slow on opening a camera folder for the first time.Mostly functional app! The downsides: *It reads OTG usb drive but can't copy files to it? Tried numerous times and the screen kept showing "copying" but no progress at all? *When darker shade for primary color is chose in dark theme, the home screen showing percentage card memory used is barely readable.

3. *Opening pdf file in external harddrive will cause the file be copied to internal sdcard.I thought I had an issue with the files on this app not going into the recle bin but I have come to find that it hasn't deleted anything that I clicked to delete.

4. It removes the file but if you click internal storage on the home screen and then search the names of the files then they magically still show up and can be opened and moved again.

5. I will try it again If it's too much work though I will return to Google files.Damn, this file explorer is so good and doesn't have ads! But but but it is unusable for me, as it doesn't have the most important feature that file managers of this generation should have.

6. We could not forward any file through this App in order to store it on any internal storage, SD card or network drive folder.

7. This is absolutely required for file copying operationsPlease fix the accepting forwarded files feature to this App.

8. No dual pane view (on screen rotation) like Solid Explorer or tabbed file view like MiXplorer.

9. I cannot think of any file that the damn thing can actually open constantly get cannot open cannot open.

10. When you have a check for duplicates it will just pull up any file that's slightly associated with each other.

11. But there is no way to review what files were being deleted and put it to recycle bin even recycle bin has been activated.

Steps to Troubleshoot & Fix DV File Explorer Issues

1. Fix DV File Explorer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart DV File Explorer: Restarting the app will resolve most errors.
  2. Update the DV File Explorer App. Here is how:
    1. On Android goto PlayStore » Search for "DV File Explorer" » Open DV File Explorer: File Manager » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DV File Explorer » click "UPDATE".
  3. Clear DV File Explorer: File Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from DV File Explorer servers.
    1. On Android, goto Settings » Apps » Select "DV File Explorer: File Manager" » click Storage » click "Clear Cache".
  4. Check DV File Explorer app permissions. If any of these permissions required to use your device's features are disenabled, DV File Explorer might not work.
  5. Uninstall and reinstall DV File Explorer. If nothing else has worked, completely uninstall DV File Explorer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing DV File Explorer not working


2. Fix DV File Explorer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make DV File Explorer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to DV File Explorer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, DV File Explorer may not be able to connect to the Internet when running in the background.

Reported Issues

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