Contact Explorer Customer Service

Why should I report an Issue with Explorer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Speed Software to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Explorer supports 11 languages including: English, French, Spanish, Italian, German, Japanese, Korean, Hebrew, Danish, Russian and Portuguese. • Full network access - Required for network and cloud access.

2. No information is passed to us over the internet. • Add or remove accounts - Used by the Google Drive SDK to add a new account if desired.

3. You can also easily access your cloud and network files. • Perform long running operations (e. g.

4. Explorer is perfect for organizing your internal storage and SD card contents.

5. Simple, with a smooth intuitive interface.

6. For fast, friendly support simply email us: support@speedsoftware. co.

7. No changes are made to existing accounts and no details accessed apart from the account name. • Find accounts on the device - Used to list available accounts for logging into Google Drive. • Prevent from sleeping - Used to stop the device sleeping during long operations so they are not interrupted.

1. The only reason why I'm not giving 5 stars is because it doesn't allow to directly go to a path through text, which could be really helpful for the few apps which make their subdirectory at /data/data semi public, like Termux (it makes it as "public" as the /storage/emulated/0/Android/data, where explicit permission is required).Was able to view the data folder but wasn't able to copy paste anything into the folder and the move option flat out hides the data folder too if anyone knows how to move/paste files into data it would be greatly appreciated pls helpThe best explorer for now, the speed of moving data and all kinds of features are amazing, I don't really know what the difference between the pro version and the free version is, because the pro version for android 10 and above can't perform delete and cut commands on the SD card, like something like unfixed bug for latest android ve...

2. It is frustrating that when you plug in a USB device it always asks for permission to access it, then defaults to the SD card.This has been my default go-to file manager on countless different android phones since forever, without issues.

3. Please pay attention and fix it immediately.Good replacement for basic file manager, which - since Android 11 - can't access the Android folder.

4. I'm using its editor for keeping personal notes (in a txt file) but whenever I edited a txt file it created a .bak backup file which I'm frustated to delete again and again, Please make a feature to auto delete in xx days or even without create a backup file if I don't want.

5. thank you :)Ability to perform multiple copy/move operations simultaneously; no waiting or queueing, handy for large files from multiple locations over network- burn that bandwidth! Ability to save folder sort per folder.

6. While I wish they would update the appearance a bit, this file manager is kept up to date & has all the features a file explorer needs.

7. Explorer is a solid File Explorer.Best replacement for my old file explorer, however greatly reduced in the features.

8. Simply put I want old ES Pro backA marvelous explorer which allows to squeeze the most from an unrooted devices post Android 11.

9. When I transfer large folders to network drives it can take a while & I don't know how much longer I have to stay connected to the network and if I leave to early there is no resume or detection of files already in target directory and have to recopy those as well.

10. Easy, clean interface, you can choose the theme color... Love it.

11. Lacks the clutter seen in many browsers- clean and straightforward no-frills interface.Absolutely fantastic.

1. Fix Explorer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Explorer: Restarting the app will resolve most errors.
2. Update the Explorer App. Here is how:
   1. On Android goto PlayStore » Search for "Explorer" » Open Explorer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Explorer » click "UPDATE".
3. Clear Explorer app cache: Clearing cached data will force your app to retrieve the latest data directly from Explorer servers.
   1. On Android, goto Settings » Apps » Select "Explorer" » click Storage » click "Clear Cache".
4. Check Explorer app permissions. If any of these permissions required to use your device's features are disenabled, Explorer might not work.
5. Uninstall and reinstall Explorer. If nothing else has worked, completely uninstall Explorer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Explorer not working

2. Fix Explorer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Explorer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Explorer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Explorer may not be able to connect to the Internet when running in the background.