Published by ES Applications

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Why should I report an Issue with File Manager-File Explorer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ES Applications to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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File Manager-File Explorer Customer Insights

1. For example, network storage (this is an area not many apps reliably work), manage device storage and SD card storage, even view a chart laying out the proportion of various types of files on your phone: most of my apps are on internal storage, while other files (like images, videos, etc) should be on SD card as it can be easily expanded.

2. I have been able to access external drives(USB thumb drives and USB connected mechanical hard drives) without any issues.I also successfully accessed the onboard storage for a Micro:Bit SBC, allowing me to upload new code to it.There is also support for drag/drop upload to cloud storage, making backups fairly easy.

3. The privacy policy was a bit tricky to understand, in the sense that I can't tell if the password I use to access my computers files will be visible to anyone ESx or third party.

4. The genuine product does so much more than this impostor, plus easier cleanup of files and facilitating sharing of files across devices.Very straightforward The app itself is wonderfully easy to use and understand.

5. Seeing hidden files and folders is great too.I wish there were multiple panes or an option for multiple windows, but this app functions pretty well.

6. now I've paid $5 I can't get back.. Not happy.NOT the classic ES File Explorer! I was looking to add my favorite file manager app to a new tablet, and this one appeared to be the classic ES File Explorer; it is not, but the developer obviously wants to fool users into thinking that this is the popular app developed by ES App Group.

7. I've already uninstall and reinstalled the app with no change to this behaviour.very disappointed to find this wasn't same estrongs file explorer I used and paid for pro version in the past.

8. Love the clear display, although, the thing I would love most would be to see all my files panoramically rather than in portrait mode, especially with a tablet.

9. This is an app that all I need to access and transfer all my files on my home network.

10. You can cut/copy something, then migrate over to internal storage, or SD card storage (wherever you want to paste), and create a folder for the new material, and then paste.

11. 5 stars!I think the program is great but the extremely thing is when you are opening a file, it keeps prompting "Open with" instead of just opening it.

Steps to Troubleshoot & Fix File Manager-File Explorer Issues

1. Fix File Manager-File Explorer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart File Manager-File Explorer: Restarting the app will resolve most errors.
  2. Update the File Manager-File Explorer App. Here is how:
    1. On Android goto PlayStore » Search for "File Manager-File Explorer" » Open File Manager-File Explorer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for File Manager-File Explorer » click "UPDATE".
  3. Clear File Manager-File Explorer app cache: Clearing cached data will force your app to retrieve the latest data directly from File Manager-File Explorer servers.
    1. On Android, goto Settings » Apps » Select "File Manager-File Explorer" » click Storage » click "Clear Cache".
  4. Check File Manager-File Explorer app permissions. If any of these permissions required to use your device's features are disenabled, File Manager-File Explorer might not work.
  5. Uninstall and reinstall File Manager-File Explorer. If nothing else has worked, completely uninstall File Manager-File Explorer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing File Manager-File Explorer not working


2. Fix File Manager-File Explorer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make File Manager-File Explorer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to File Manager-File Explorer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, File Manager-File Explorer may not be able to connect to the Internet when running in the background.

Reported Issues

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