Contact RecycleMaster Customer Service

Why should I report an Issue with RecycleMaster: Recovery File?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dovi Tools to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It expects you to pay premium to actually recover files, it gives you the option to use deep recovery for free by watching a video but it finds no deleted files at all while another free app I used actually did get results of files I lost, as for this it just does gets you 0 results the free way so you have to subscript to premium for actual results of deleted files.It wasn't what I was looking for.

2. Its possible the premium version actually accesses deleted files, but with such bad design in the free version, I'm not willing to find out.Good points first: 1.

3. Overall, this is a well developed program that is virtually flawless.I like that it saves deleted files, but I have issues... It also saves stuff that's been moved from one folder to another.

4. If I have to jump through a hoop to move my files into Recycle Master, I might as well just move them manually to a backup directory of my own ...duh. Why did you have to fix what wasn't broken? Very poor judgment on the part of the developers.

5. But once you make the payment and files are not found, a message appeares that the files to be recoverd may have been deleted by a cleaner app.

6. It may have you set a Google Calendar reminder to manually delete files moved there.

7. This app is no longer a recycle bin for deleted files.

8. This app is not capable of recovering deleted files.

9. To use it, you have to individually "share" the files you want to back up and select the app in the share menu.

10. It shouldn't save stuff that's just moved cause if you move things more than once, you end up with multiple copies & I'm afraid it might remove them all including original items moved.

11. Appears that you now have to share files to the app.

1. Fix RecycleMaster Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart RecycleMaster: Restarting the app will resolve most errors.
2. Update the RecycleMaster App. Here is how:
   1. On Android goto PlayStore » Search for "RecycleMaster" » Open RecycleMaster: Recovery File » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RecycleMaster » click "UPDATE".
3. Clear RecycleMaster: Recovery File app cache: Clearing cached data will force your app to retrieve the latest data directly from RecycleMaster servers.
   1. On Android, goto Settings » Apps » Select "RecycleMaster: Recovery File" » click Storage » click "Clear Cache".
4. Check RecycleMaster app permissions. If any of these permissions required to use your device's features are disenabled, RecycleMaster might not work.
5. Uninstall and reinstall RecycleMaster. If nothing else has worked, completely uninstall RecycleMaster then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing RecycleMaster not working

2. Fix RecycleMaster Server issues & Internet Connection

1. Check network connection: An unstable Internet will make RecycleMaster be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to RecycleMaster not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, RecycleMaster may not be able to connect to the Internet when running in the background.