Published by Audio and Video Player

Report an issue with Duplicate File Fixer.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Duplicate File Fixer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Audio and Video Player to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Duplicate File Fixer Customer Insights

1. It must have mechanism to find duplicate files on the characteristics of file's content too! It also need some customization to select or skip desired folder option.

2. Won't be too comfortable with freebies.Horrible!! scanned FOREVER and said it found many duplicate files and when I said delete and went to check,I saw it didn't delete anything.

3. Do not get this app!!!!It worked so smoothly without harming my device.And in first scan only it got my all dublicate pics,music,videos,etc.

4. The handsup point is that this is very exellent and Superfast app...!! The downfall of this app is that it works on only #File Name.

5. works nice!!!Done everything it promised and also got rid of files that I never knew I had or duplicates of.

6. Thanks a lot to Developers..Excellent app.

7. Very useful and reliable for an app which is free.

8. I always suggest my friends to use this app.

9. They should be a catch somewhere.

10. I highly recommend it.

Steps to Troubleshoot & Fix Duplicate File Fixer Issues

1. Fix Duplicate File Fixer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Duplicate File Fixer: Restarting the app will resolve most errors.
  2. Update the Duplicate File Fixer App. Here is how:
    1. On Android goto PlayStore » Search for "Duplicate File Fixer" » Open Duplicate File Fixer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Duplicate File Fixer » click "UPDATE".
  3. Clear Duplicate File Fixer app cache: Clearing cached data will force your app to retrieve the latest data directly from Duplicate File Fixer servers.
    1. On Android, goto Settings » Apps » Select "Duplicate File Fixer" » click Storage » click "Clear Cache".
  4. Check Duplicate File Fixer app permissions. If any of these permissions required to use your device's features are disenabled, Duplicate File Fixer might not work.
  5. Uninstall and reinstall Duplicate File Fixer. If nothing else has worked, completely uninstall Duplicate File Fixer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Duplicate File Fixer not working


2. Fix Duplicate File Fixer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Duplicate File Fixer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Duplicate File Fixer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Duplicate File Fixer may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want to buy your product, but when I try to go to your website, my security Software stops me warning me of a 'Trojan' virus alert - I have a screenshot of the error I can send you, if that helps.

    I also tried downloading your .exe install file dffsetupg_wtg-1646_1.exe and when I get most of the way through that install process, I get a different warning and the shortcut does not work .....

    This morning when I started my computer, I got a popup offering me a 75 % discount to purchase your softare, but again, when it tried to load the URL, I got the 'trojan' warning

    Not sure what is gong on, but either way I am afraid to try and buy/use your product.

    — by Ralph I Dunne 2 years ago

  • Please cancel the renewal of "Duplicate Files Fixer (Windows) which will be proccesed 06/22/2022

    — by Claudia Ramirez 2 years ago

  • I have purchased the item , I haven't received the activation code nor any email confirmation but amount got deducted from my account.

    — by Vinay P 2 years ago