Contact DJI GO--For products be Customer Service

Why should I report an Issue with DJI GO--For products before P4?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of DJI TECHNOLOGY CO., LTD to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. My phantom 3 4k is an $800 paper weight!!!!!Mostly good, however tracking does not work with the osmo 2, when the phone is upside down.

2. PLEASE FIXApp finally opens in Android P, but now it crashes while filming using an Osmo Mobile 2.

3. I wish there was another app that worked with this gimbal that is legit and actually works.Up until 3 days ago when my tablet had an update it was perfect for my Inspire 1 and P3P.

4. It's literally unusable.So I just spent 2+ hours filming sunrise motion timelapses and a bit of walking footage throughout the park; just to make it back to my hotel and find out NONE of the videos are playable.

5. Will provide more info once it is assessed.Here to mention the same thing others have about my screen going black when I begin to record a video.

6. It now works on 10 but the auto rotation on the screen means you can't enter the password easily and when you are able to you can't see the verification code.

7. Screen will lock up, app becomes completely unresponsive, and phone will become completely unresponsive.

8. This is just AWEFUL!! I will never be able to replicate the footage/timing I had today.I bought the OSMO mobile and while not the most straight forward to setup and use it worked well.

9. My phone needs to be upside down so I have access to the USB port and use front facing camera.

10. Upon choosing the Osmo+, the normal interface opens again and shows a video recording in progress.

11. It works one time and then it just stops working.

1. Fix DJI GO--For products be Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart DJI GO--For products be: Restarting the app will resolve most errors.
2. Update the DJI GO--For products be App. Here is how:
   1. On Android goto PlayStore » Search for "DJI GO--For products be" » Open DJI GO--For products before P4 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DJI GO--For products be » click "UPDATE".
3. Clear DJI GO--For products before P4 app cache: Clearing cached data will force your app to retrieve the latest data directly from DJI GO--For products be servers.
   1. On Android, goto Settings » Apps » Select "DJI GO--For products before P4" » click Storage » click "Clear Cache".
4. Check DJI GO--For products be app permissions. If any of these permissions required to use your device's features are disenabled, DJI GO--For products be might not work.
5. Uninstall and reinstall DJI GO--For products be. If nothing else has worked, completely uninstall DJI GO--For products be then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing DJI GO--For products be not working

2. Fix DJI GO--For products be Server issues & Internet Connection

1. Check network connection: An unstable Internet will make DJI GO--For products be be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to DJI GO--For products be not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, DJI GO--For products be may not be able to connect to the Internet when running in the background.