Contact BikeComputer Pro Customer Service

Why should I report an Issue with BikeComputer Pro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of RoProducts to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. My only wish is to be able to edit my route online using a larger screen.I am running BikeComputer Pro on a Nokia 6.1 phone and prior to that ran the free version for a couple of years - it was so good I upgraded which ran perfectly for a year until yesterday (13 July) when both versions stopped recording my sessions.

2. I do have two questions on Premium: What does the "Autonomy" statistic mean? How do I recalculate the route when I am off track? I bought a holder for my phone on the bike that has a built in battery to keep my charge up.

3. I'll give it the top rating when it works again! Good reply from Robert so have upgraded my rating!This is far and away the best bike computer available for android.

4. kept forgetting to upgrade! pro is nice and shiney, and no ads! this program accomplishes a lot for very little $$s! Gives me a lot of options in a good format that the others didnt.

5. I'll probably discover more 'nice to have' features as I go, but ditching the ads and supporting the developer is well worth the price of the pro version.I have had excellent results with this app.

6. easy to quick manipulate while biking, maps are awesome!I have been using this app for a year now, mostly for biking.

7. I just signed up for Premium, not because I wanted it but because I thought the developer's deserved some more money from me after using the app for the last year.

8. All my sensors sync'd without issue and having all GB map available offline means I can use an old phone without a SIM to preserve my "best" phone and it's battery.

9. It does what it says it will, I have had no problems with it.i used the free version for a year.

10. I rode my bike over 3500 miles last year, so I've really put it through the paces.

11. I use the gpx import feature and it works really well.So far a really good app and cycle computer.

1. Fix BikeComputer Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BikeComputer Pro: Restarting the app will resolve most errors.
2. Update the BikeComputer Pro App. Here is how:
   1. On Android goto PlayStore » Search for "BikeComputer Pro" » Open BikeComputer Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BikeComputer Pro » click "UPDATE".
3. Clear BikeComputer Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from BikeComputer Pro servers.
   1. On Android, goto Settings » Apps » Select "BikeComputer Pro" » click Storage » click "Clear Cache".
4. Check BikeComputer Pro app permissions. If any of these permissions required to use your device's features are disenabled, BikeComputer Pro might not work.
5. Uninstall and reinstall BikeComputer Pro. If nothing else has worked, completely uninstall BikeComputer Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BikeComputer Pro not working

2. Fix BikeComputer Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BikeComputer Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BikeComputer Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BikeComputer Pro may not be able to connect to the Internet when running in the background.