Contact Video Converter Customer Service

Why should I report an Issue with Video Converter - All formats video converter?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Donna Danley to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also the video quality is the same as in original format!seems to do some basic job, shows full screen as when touching anything, even settings which only allows selection of location, no options at all for encoding, frame rate, resolution, any audio settings, absolutely nothing, so no use for intended purpose of converting mp4 videos to different rate for an older phone making this completely useless.This is really a great app.

2. I Was having trouble when using other converters converting a MKV file over to a MP4 to work on my Xbox but this converter was the only one I found that actually work for me And it was so much faster than any other one I tried Taking probably less than 30 seconds And not even changing the original file size hardly to noneIt is one of the fastest converter I ever went through, Superb App of its type.

3. +It has tons of ads and functions don't work.. overall bad experience ⚠️, couldn't recommend to anyone.. the disappointment is measurable and my day has been ruined👎One has to play the video to be converted at normal speed so a one hour movie takes one hour to convert and then nothing appears in the designated folder - most frustrating.

4. I don't why it has so less ratings but I think it is the best app available on play store for converting video format, I use it for MKV - MP4 and all files convert easily in less than a minute.

5. PleaseDoesn't work at all.. totally useless app Despite having a good mobile with 6GB RAM and decent processor, this app crashes and doesn't function properly.. Others seem to work very well which clearly depicts the fault of the app and lack of optimization.

6. Other than that perfectI tested 20 different video converters today.

7. Whenever I opens it, it says"VIDEO CONVERTER IS SUFFERING FROM CRASHES" please fix the problem, I have.

8. Coverted a 112 minutes video from *avi* format to *mp4* in just 30 seconds.

9. This app is the fastest multi format converter I have ever used.

10. So kindly suggest how to convert such videos with proper audio.Perhaps 1 year ago it worked well.

11. Reason why, I have used apps in the past of which I have rated 5 gloomy stars for performance very quick ! and then after a while it malfunctions or something bad happens that makes it run poorly.

1. Fix Video Converter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Converter: Restarting the app will resolve most errors.
2. Update the Video Converter App. Here is how:
   1. On Android goto PlayStore » Search for "Video Converter" » Open Video Converter - All formats video converter » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Converter » click "UPDATE".
3. Clear Video Converter - All formats video converter app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Converter servers.
   1. On Android, goto Settings » Apps » Select "Video Converter - All formats video converter" » click Storage » click "Clear Cache".
4. Check Video Converter app permissions. If any of these permissions required to use your device's features are disenabled, Video Converter might not work.
5. Uninstall and reinstall Video Converter. If nothing else has worked, completely uninstall Video Converter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Converter not working

2. Fix Video Converter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Converter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Converter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Converter may not be able to connect to the Internet when running in the background.