Published by aKingi org

Report an issue with Video Converter.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Video Converter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of aKingi org to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Video Converter image 1 contact Video Converter image 2

Video Converter Customer Insights

1. I downloaded many apps but none of them had the same features as this one, this app is the best, try it too...this app is a completes scam.... its goves you tons of pop up ads.. but crashes as soon as you push the button to convert the video... does it everytime.. the scam is by the time you realize it doesnt work.... youve already seen like 20 advertisementsThis app used to be great but now its basically useless.

2. But this one finally actually has all the formats! You can't do anything else with it, but it converts everything to everything, you can configure everthing to fit your need (bitrate, codec, ratio, meta, you name it) and you can just let it run in the background, it will show you the progress in the notification bar.

3. It crashes constantly and doesn't even recognize my videos - I'm testing out Audio Video Factory to replace this app.This is a very unique and interesting app.

4. Expects us give it our undivided attention and constantly watch it as it works... calling it "Trash" is even an understatementThis app is good.

5. A bit intimidating at first - but the app guides in written form - instructions! Innovative.Used 2 b a great APP.

6. I downloaded 5 apps trying to find a converter.

7. Everyone promised ~15 formats and ended up having 4 or 5, one being mp4.

8. I love it!Absolute TRASH*... Would crash as soon as the screen would sleep... Apparently this app.

9. After ur new update, it didn't work any more.

10. It has many features.

Steps to Troubleshoot & Fix Video Converter Issues

1. Fix Video Converter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Video Converter: Restarting the app will resolve most errors.
  2. Update the Video Converter App. Here is how:
    1. On Android goto PlayStore » Search for "Video Converter" » Open Video Converter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Converter » click "UPDATE".
  3. Clear Video Converter app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Converter servers.
    1. On Android, goto Settings » Apps » Select "Video Converter" » click Storage » click "Clear Cache".
  4. Check Video Converter app permissions. If any of these permissions required to use your device's features are disenabled, Video Converter might not work.
  5. Uninstall and reinstall Video Converter. If nothing else has worked, completely uninstall Video Converter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Video Converter not working


2. Fix Video Converter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Video Converter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Video Converter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Video Converter may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer