Contact Video Converter Customer Service

Why should I report an Issue with Video Converter -Trim & Cutter?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Any VideoLab USA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. My video other format to convert easy and fast to MP4 file and reduce file size and 100 per video quality is high.

2. All file convert this app and direct share into friends through social media.I tested 20 different video converters today.

3. There should be option before conversion to ask what file size (mb) do you want to have so that it would be easier to choose & output file will be in limit of 25 to 30 which can send through any social media.

4. This choose for easy to select to converting video file .

5. Simplely convert video file .

6. Because in general people want to send lower file size media's.It's a beautiful app.

7. To convert and cut video files... ThanksIt is just for converting and editing videos.

8. Easy resolution for multiple video resolution .

9. It's an advertisement app because they are all you can see!This is a useless application, can't convert audio and its full of ads.

10. I've used the PC version for years but never knew it was available for android phones until I stumbled on it on Google Play yesterday.

11. This one does not support vob files despite what the description says.NO .avi support.

1. Fix Video Converter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Converter: Restarting the app will resolve most errors.
2. Update the Video Converter App. Here is how:
   1. On Android goto PlayStore » Search for "Video Converter" » Open Video Converter -Trim & Cutter » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Converter » click "UPDATE".
3. Clear Video Converter -Trim & Cutter app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Converter servers.
   1. On Android, goto Settings » Apps » Select "Video Converter -Trim & Cutter" » click Storage » click "Clear Cache".
4. Check Video Converter app permissions. If any of these permissions required to use your device's features are disenabled, Video Converter might not work.
5. Uninstall and reinstall Video Converter. If nothing else has worked, completely uninstall Video Converter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Converter not working

2. Fix Video Converter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Converter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Converter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Converter may not be able to connect to the Internet when running in the background.