Contact Media Converter Customer Service

Why should I report an Issue with Media Converter?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of antvplayer to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Media Converter allows you to convert all kinds of media formats to popular media formats: mp3, mp4 (mpeg4/h264/h265/hevc,aac), webm, ogg (theora, flac) , avi (mpeg4, mp3), mpeg (mpeg1, mp2), flv (flv, mp3), gif, opus and wav. 1) Convert multiple media files to specific format at one time. 3) Add text watermark, crop, rotate, change speed, make reversion to output video. 4) Concatenate multiple media files with the same format.

1. Right now, I'm only giving it a 2, because it still works, it still converts filetypes, but it doesn't trim audio/video for me anymore, like it used to.music quality is everything to me and I wanted to convert some mp3's to flac to see if i could get a better output quality and this app proved itself up to the task.

2. Make sure to go into settings first and change the output path, as the default writes to a folder you usually can't access without root.

3. The app asked me to select a folder so I can browse my files so I could convert them.

4. I also had to convert the file extension to .flac so that Poweramp would recognize it in the scan for music folders.

5. The latest version automatically saves the converted file with the same name as the original file (unless you change it manually).

6. although I had to use my file browser to create a folder for each album converted as it didnt keep it that way.

7. However, I think this should be the default setting and not changed without notice to the userI went to use the app so I could convert a video to a different format.

8. This needs to be reverted immediately!! Edit: Name settings can be changed manually to include the timestamp by default which prevents overwriting.

9. It never said it would delete files permanently from my phone.It used to be easy to use and converted all my .m3u8 files to .mp4 with no problem.

10. It shows the folder off the screen so you can't select the locations you want.

11. But the nuts and bolts of it were flalless 👍If you are trying to convert to flac good luck.

1. Fix Media Converter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Media Converter: Restarting the app will resolve most errors.
2. Update the Media Converter App. Here is how:
   1. On Android goto PlayStore » Search for "Media Converter" » Open Media Converter » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Media Converter » click "UPDATE".
3. Clear Media Converter app cache: Clearing cached data will force your app to retrieve the latest data directly from Media Converter servers.
   1. On Android, goto Settings » Apps » Select "Media Converter" » click Storage » click "Clear Cache".
4. Check Media Converter app permissions. If any of these permissions required to use your device's features are disenabled, Media Converter might not work.
5. Uninstall and reinstall Media Converter. If nothing else has worked, completely uninstall Media Converter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Media Converter not working

2. Fix Media Converter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Media Converter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Media Converter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Media Converter may not be able to connect to the Internet when running in the background.