Contact Video to Photo Customer Service

Why should I report an Issue with Video to Photo - Grab photos from video?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Donna Danley to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Possibility of pasting all frames captured in single image collage.Check video thumbnail makerBrilliant capture app that's really useful and easy to use.

2. And then every time you capture an image even if it's the wrong it throws an ad in your face POSNeed improvement The app does only capture one frame at the time.

3. the ap does what its supposed to but the ads every single time i press capture means id be sitting throughblike 10 ads in a really short time.

4. twice I've pressed the button at exactly the right moment, the picture in the video feed shows exactly what i want, but has a massive 'play button' over the top of it, but it won't capture that image.

5. To get the images I had to set the time capture to 0.5sec which captured over a thousand frames.

6. I would recommend joining your videos together before using the app, so you have to endure just a few ads.So far this is the only app that can capture every frame in video.

7. Instead what it has is you play the video and you have to press a button real quick trip hopefully capture the right moment.

8. You can also do Time Capture but that resets everything and you're working with a very tiny screen compared to the entirety of your phone.

9. But having one after every single click of doing something is extremely excessive.ffs every single capture a full page 4 second forced ad is overlayed on the screen.

10. Time capture doesn't work on my phone.

11. One should be able to set time capture from 10 second to 10 minutes or more.

1. Fix Video to Photo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video to Photo: Restarting the app will resolve most errors.
2. Update the Video to Photo App. Here is how:
   1. On Android goto PlayStore » Search for "Video to Photo" » Open Video to Photo - Grab photos from video » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video to Photo » click "UPDATE".
3. Clear Video to Photo - Grab photos from video app cache: Clearing cached data will force your app to retrieve the latest data directly from Video to Photo servers.
   1. On Android, goto Settings » Apps » Select "Video to Photo - Grab photos from video" » click Storage » click "Clear Cache".
4. Check Video to Photo app permissions. If any of these permissions required to use your device's features are disenabled, Video to Photo might not work.
5. Uninstall and reinstall Video to Photo. If nothing else has worked, completely uninstall Video to Photo then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video to Photo not working

2. Fix Video to Photo Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video to Photo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video to Photo not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video to Photo may not be able to connect to the Internet when running in the background.