1. Even if you have a 3-day trial! But when you email them to try to cancel, the response email says they will get back to you in 48-72 hours!!! I agree with others, I can find easier to follow dance videos on YouTube.
2. No contact from support after asking for refund.As I am now seeing I am not the only who had the problem of being able to cancel the subscription.
3. The exercises themselves are good, but could easily find similar on YouTube or other places just as easily.No way in my version to control my profile and for some reason it set me as 200lbs heavier than I am with a goal of more than I currently am as well.I want to like it I went to look at my past workouts and I can't see what I've done.
4. We'll see if I get my money back.There's no way to cancel the subscription before the free trial ends.
5. This is not worth your time and money when there are plenty of free dance workout videos on YouTube.
6. No way to cancel a subscription on your own and you have to wait multiple days for a response from their support.
7. Impossible to easily discontinue subscription, according to their terms of use-must discontinue 24 hours before the end of subscription or you get charged.
8. I thought there would be ballet stuff.Couldn't find a way to cancel before the free trial.
9. The app itself has very little variety in dance styles and workouts and doesn't allow you to change the customizations you made when originally taking their quiz.
10. finally found a way to contact them and was canceled, but not before they charged a full month.
11. Several of the videos don't have any sort of verbal instruction, and you just have to try to mirror the complicated steps that are happening on the screen.
Please refund my 41.98 payment. I didn’t authorize it and don’t want it.
I have had surgery and have not been able to use this app. Forgot I even had it until notification of charge this morning.?Please cancel
I was charged 69.99 today and I did not want this subscription. Please refund my account as soon as possible. I need that money for my bills . Thank you
I want out of whatever contract I’ve supposedly signed up to. And my money back!! Thank you
Hello,
I only chose option 3 months, I did not allow automatical payments. Please cancel my subscription
Thank you
Safeta
I wish to cancel my subscription. I joined via Facebook and have been charged 79.99 on 18 Nov. I can never get the app to open I just get sent around in circles and I've had enough. I want to receive a refund as I have never been able to use the service that I have paid good money for. Please revert soonest.
Hi please cancel my subscription I can't afford it thank you heather white
I signed up 2 months ago and it is not allowing me to enter to the app and 2 charges of $29.99 has gone. I want refund and want to cancel subscription.
I am not impressed with this app and service they say you can cancel at anytime but that is not entirely true. I have been trying since 22nd May 2022 to unsubscribe & wish to be reimbursed for the over payments they keep debiting from my account. This has been going on since the date above total amount is $312.35
I did not sign up for your service and somehow a charge ended up on my credit card. Please help with changing that.
I'm try to cancel but I cant I'm still charge in my bank account
Hi there, I signed up for Dancebit for a 3 month term. I paid 49.99. I then downloaded the app, and it's asking me to sign up , but I already did. Also, the app price was only 37.99 for the entire year. How do I get started, as I have paid . Thanks
I signed up for the app however it's not allowing me to enter and it's already charged my account.
I signed up for a month and u have billed me for 3 months off Instagram I now have the app and you may bill me again
I need to cancel this membership
My subscription was cancelled on 2 May for which i have confirmation but i was charged again this month. Please advise. Thanks.
I applied and paid for a session with Dancebit and it still deducting from my card but I have never receive anything from your company.
I have paid and sent message by messenger since last month October but never got a reply.
Can you please up date me about my company and where do I see and get the benefit of what I am paying.
Thank you
Please refund me $43.69 I don’t want this app. Please email me to let me know this is done and that I am unsubscribed going forward. Thanks so much!
Plese cancel my subscription because I pay from laptop and I can’t go in my account on App from iphone.
I have payd 39,99 dolars. Please send my money back.
Thank you.
Plese cancel my subscription because I pay from laptop and I can’t go in my account on App from iphone.
I have paid for a months membership and the app won’t open. Please either sort this out or refund me.
Hello there. I am having a problem with my dance bit app and getting into a program. It is telling me to pay again which I have already paid $39.99 and I have proof of that in my bank. Please correct this so that I can use your services for the first time since I paid Thank you
Hi I bought a one month subscription but another came out last week. I am requesting a refund please and to cancel any more payments thank you
Please cancel subscription
I cancelled this on September 16, yet I continued to be billed for it in October and November. Please discontinue billing me and refund what your charged me.
I tried the payment option for 3 months plan.. That is 3000rs..it showed that the payment didn't get through so tried again.. But it seems my credit card was debited.. Pls help solve this urgently
Dancebit keeps charging me $50 every month although I unsubscribed 4 months ago. I’d like a refund for the past 4 months
I would like a refund for the funds I was charged today via credit card.
I'm unable to access the app. The app keeps directing me to the start up page and asking for payment. My charges are pending on my Citibank VISA. This is very discouraging as I've given the go ahead to Citibank to allow these charges. Now I'm wondering if I've authorized a scam site. Please help.
Please refund my membership (19.99) was withdrawn … I don’t want this app sorry… marie lajoie
I have been trying for DAYS now to even get in contact and talk about getting a refund. I Was charged for the use of a month but had no way of accessing the content. After contacting customer service the first time they sent me instructions on how to access the content- however after following the steps nothing changed, I replied telling them that and still haven’t heard back. I had a 2nd representative contact me a day later asking why I wasent interacting with the content and send me the same list of steps the first person gave me, once again I responded saying it did not work but alas I still haven’t heard from them either. So I swear to god I’ll be damned if I don’t get a refund for this unprofessional company. If your response to this is to once again give me steps on how to access content don’t even bother I’m so frustrated with this company that I want nothing to do with it anymore- and like how are you going to charge me, not give me access to anything I paid for and then not respond on how to help? That’s ridiculous and quite frankly sounds a little illegal- I. Want. My. Money . Back!!!!!!
Can you please refund my money $35.03 which I just paid today to get your app on my iPhone. The app didn’t allow me to open it up and do my dance workout it kept on telling me to choose your subscription but I had already paid this earlier. So I did then chose the free 14 day trial and it then opened up to the dance workout. But I went back into cancelling this and it has done that.
Please refund my $35.03 ASAP as paid through my credit card.
Thank you
Hi, this is Rasa Shir Ali
Can u please unsubscribe my account, I even just bought this for 1 week as $7!!
Why you continue charging me as $45??
I don't want to continue please refund mine.
Even I don't know what's my account.
Hello, I made a purchase to access Dancebit; However, I did not receive a receipt and when I try to access the app I am prompted to select and pay for a new plan. I click to “restore” and I get a message that tells me there is “No purchase to restore.” I was charged $39.99 and would like a refund!
You took money out of my a count , when I only used yr site for only 2 hours n unsubscribe....I want my money back!!
Can you please cancel my dancebit account. I had $49.99 taken out of my account straight away and i don't want to use it. It asks for monthly payments but i thought this $49.99 covers for my monthly payments. So please cancel it asap.
Can you please cancel my dancebit account. I had $49.99 taken out of my account straight away and i don't want to use it. It asks for monthly payments but i thought this $49.99 covers for my monthly payments. So please cancel it asap.
Hi
I already canceled and you guys keep charging me. Please, make sure won’t happen again and also I’d like to get refunded for the charges
Thank you
I made the payment but can’t get into the app. Please help. Thank you.
I cancelled the subscription some time ago but the charge is still being taken from my bank account. I went into google play store and subscriptions but it is no longer there to select and cancel subscription so I am stuck. Can you help? Thanks :-)
Plz cancel my Dancebit subscription asap.
Created an account for my daughter (16yrs) on her iPhone. We have added a credit card and receive an offer for $29.99 a year. We tried to select it, but it hangs after stating it will send a message to a parent or guardian for approval. We closed out and went back in, the second time we did not get the offer so I just did the three day free trial and again we get a message that it will contact the guardian or parent for approval. Her email address is Zdenar@redacted
Can you please cancel my subscription and refund my money?
Im no longer using it. I don't have time for it.
Please cancel my subscription. It is too difficult for me keep up. Thank you
Look I've been charged by you guys for this app I don't even use
Please cancel this subscription. I have not used this app at all. I found the videos hard to keep up with. Please refund my money.
I want to cancel dancebit not working now messing up my account
I downloaded this app, but have not been able to open it or use it. Yet my account keeps having money withdrawn from it. I would like my money refunded because I refuse to pay for something I cannot use.
Hi...I need to cancel my subscription
Hi please cancel my subscription. And I dont see an option to cancel my subscription in the app please cancel this app subscription
This is a request to cancel my subscription.
I never order dance bit please refund my money
I've paid $69.99 for 6 months and I can't start with the program, it keeps on asking for payment
I've been trying to cancel, can't cancel on app or in play store, I keep getting charged and now it overdrew my account
Changed mind
I have joined and paid for my Dancebit course but cannot get access to the programme. Please could you help me. Many thanks Mona Francis
I have paid for my dancebit I dont know how to proceed. Can u help. How do I get app? I am not sure of computer too much
I have dancebit app and just got the 3 day trial and chose weekly payment. The app is not allowing me to register or see my plan...it keeps asking for plan but there's no option to chose. I need to cancel my subscription as my trial is not working ...nothing is.
I just purchased Dancebit
I have not received a response to create my account to login. Please advise
I have been ill I can not do this at all have been in isolation for weeks. I did not say you can debit my account once yes but twice no and you made it sound like it was something crazy like $ 2-5 but it ended up $ 43 something the first time then $41 the second time i did not authorise this.
I mistakenly subscribed to the Dancebit monthly price. And I want to cancel it as soon as possible and remove it from my payment fee. The account can be deleted as well because I don’t need it.
I will be glad when this is done as soon as possible before payment