Published by Culture Trip on Dec 16, 2024

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Why should I report an Issue with Culture Trip: Book Travel?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Culture Trip to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Culture Trip: Book Travel

1. Discover nearby recommendations hand-picked by global experts and local insiders, plan unique trips that are right for you, and easily book spot-on places to stay and experiences - all in one app.

2. Our recommendations are hand-picked by a global community of travel experts and local insiders - we know the best when we see it because we’ve been doing this since 2011.

3. Add your favourite travel guides and itinerary ideas, create wishlists of places to stay, and must-do experiences.

4. Our award-winning travel guides, stories, and videos give you an insider perspective on destinations around the world with lesser-known gems and unexpected highlights.

5. Near Me: The perfect tool to find local recommendations for the best things to do, areas to visit, places to stay, and more - wherever you are.

6. Travel with Culture Trip and we help you get it right, before and during every precious trip.

7. The Culture Trip app is your essential travel companion; wherever you are, wherever you go.

8. Because we are your trusted shortcut to booking travel that’s good, and makes you feel good.

9. My Plans: Wave goodbye to stacks of travel books.

10. Free cancellation: In these uncertain times, cancel or change for free on select properties and experiences.

11. Price-match guarantee: Find a better price on your booking and we’ll match it. Simple.

Culture Trip Customer Insights

1. A real shame as it's been having problems for months nowIt used to be a good APP but not anymore, when I try to look for cities they don't appear, and last update is horrible, I can only check travels, and if I try to go through th guides the app directly closes, basically it doesn't work it's a shameThis is my FAVORITE and must use app.

2. Not useful or worth downloading anymore.Hmmmm, I used to find this amazing with lots of content about everything I could imagine, now I find myself logged out and making a new account and very little to find on where I want to go? Was better, not sure what's gone onI used to love this app, but it's just stopped working.

3. I keep getting invalid input and error messages.This is a great app and I've found some interesting places to visit and good places to eat thru it.

4. They disappear when I close the app down and are replaced by random ones I didn't create for places I haven't looked at.Used to work great but now does not work at all.

5. Now all my lists have disappeared, every time I log into the app it shows different lists that o never created, on top of that looks like I can't even find cities I'm interested into anymore.

6. It seems like their whole system is botched.It used to be a really good app for organising trips, I used to save all the collections that interested me so that once on holiday I didn't have to spend any time googling stuff.

7. Culture Trip is a great resource to use when you're researching and building an itinerary of places you want to visit.

8. Even their WEBSITE doesn't work when you try to search places.

9. it used to be a great little app for planning travel but different focus in more recent times.

10. Now, it doesn't work.

11. I've created a fair few now since I downloaded it in 2019, and it hasn't kept a single one.

Steps to Troubleshoot & Fix Culture Trip Issues

1. Fix Culture Trip Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Culture Trip: Restarting the app will resolve most errors.
  2. Update the Culture Trip App. Here is how:
    1. On Android goto PlayStore » Search for "Culture Trip" » Open Culture Trip: Book Travel » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Culture Trip » click "UPDATE".
  3. Clear Culture Trip: Book Travel app cache: Clearing cached data will force your app to retrieve the latest data directly from Culture Trip servers.
    1. On Android, goto Settings » Apps » Select "Culture Trip: Book Travel" » click Storage » click "Clear Cache".
  4. Check Culture Trip app permissions. If any of these permissions required to use your device's features are disenabled, Culture Trip might not work.
  5. Uninstall and reinstall Culture Trip. If nothing else has worked, completely uninstall Culture Trip then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Culture Trip not working


2. Fix Culture Trip Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Culture Trip be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Culture Trip not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Culture Trip may not be able to connect to the Internet when running in the background.

Reported Issues