Contact TripView Customer Service

Why should I report an Issue with TripView?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TripView Pty Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. TripView displays Sydney and Melbourne public transport timetable data on your phone.

2. NOTE: Best efforts are taken to ensure timetable accuracy, but no guarantees are made.

3. It features a summary view showing your next services, as well as a full timetable viewer.

4. All timetable data is stored on your phone, so it can be used offline.

5. If you find an error in the timetable, please email support@tripview. com. au with details.

6. No guarantees are made about real-time data availability.

7. If the transit operator doesn't provide real-time data for a particular service, TripView will revert to showing the scheduled time, as per the timetable.

1. Please advise if solution as the app is unusableWell I've used the 'lite' version for years so I got tired over not being able to store regular trips so I did what my brother did years ago and paid for the complete app I hope the paid version performs as good as the light version has served me in excess of at Least 5 years I Just hope it's as good as the free version wasThis app is so unreliable.

2. This would allow people to compare arrival and departure times for connecting different trips.Great app, good to have the real time data of your transport route.

3. If a trip is through multiple trains journeys, it will be great to be able to mark/save the first train I get onto, to make it easy to find the next train of the trip.

4. My only gripe is that since every trip you search up is saved, it creates a massive backlog of extra trips and there seems to be no way of selecting multiple trips in order to delete them.

5. While the train you took was in the past, you have to scroll down and find the exact trip, where you can easily get caught out with a wrong trip and things become harder from that point on.

6. Great app, would be good to have some sort of split view to see two trips at the same time.

7. The biggest issue is the main trips page: obviously the average smartphone 10 years ago was a lot smaller, and it made sense to have these single-row card lists.

8. Now though phones have a lot more horizontal and vertical pixel real estate to fit information in, and the trips list frustratingly wastes about half of the X-axis on blank space.

9. What a waste of my valuable time!The app shows trackwork warnings even though the trackwork doesn't start for 3 more days and doesn't affect the route the warning is on.

10. In the app it said the fast train that should be coming next has cancelled hence I had no choice but boarded the next slow train that came.

11. Cache and data cleared, uninstalled several times, restarted phone, disabled Android system webview, package installer, system launcher etc still not working.

1. Fix TripView Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TripView: Restarting the app will resolve most errors.
2. Update the TripView App. Here is how:
   1. On Android goto PlayStore » Search for "TripView" » Open TripView » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TripView » click "UPDATE".
3. Clear TripView app cache: Clearing cached data will force your app to retrieve the latest data directly from TripView servers.
   1. On Android, goto Settings » Apps » Select "TripView" » click Storage » click "Clear Cache".
4. Check TripView app permissions. If any of these permissions required to use your device's features are disenabled, TripView might not work.
5. Uninstall and reinstall TripView. If nothing else has worked, completely uninstall TripView then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TripView not working

2. Fix TripView Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TripView be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TripView not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TripView may not be able to connect to the Internet when running in the background.