Contact APECS Customer Service

Why should I report an Issue with APECS: Body Posture Evaluation?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of New Body Technology to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The app is very complete - posture photo tests, exercices... so you need some time to learn all the details, but when I had questions the support team reacted very quickly and in time! Nad no technical problems, the app is stable.

2. Such a great spine relief and posture health improvement, saving me from going to an orthopedic doctor, especially when I pass hours working on the computer.

3. I think that the tutorial section with videos explaining each app feature is particularly great.Very useful app for posture evaluation.

4. You can take a photo or use a gallery image for the posture check and there is a handy delay feature if you are taking your own photo.

5. improving the algorithm for example, my head is not neutral so from the front side photo, one of my lower earlobes is not seen.

6. in future it shoukd be able to integrate data from all the various views.These accurate photogrammetric algorithms help me make accurate position evaluations.

7. Detailed images, animations, videos and instructions help improving body alignment and position accurately.

8. It was easy to use from the very start and immediately I was able to start checking my posture.

9. Simply the best posture analyzer, accurate diagnostics, and a personal workout coach, all together in my phone now.

10. What I'm trying to say is that posture is cool, but I'd love to see even more.Thanks for making this add-free.

11. I knew that my posture was being evaluated so I most likely stood with better posture than my everyday, which probably skewed my results.

1. Fix APECS Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart APECS: Restarting the app will resolve most errors.
2. Update the APECS App. Here is how:
   1. On Android goto PlayStore » Search for "APECS" » Open APECS: Body Posture Evaluation » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for APECS » click "UPDATE".
3. Clear APECS: Body Posture Evaluation app cache: Clearing cached data will force your app to retrieve the latest data directly from APECS servers.
   1. On Android, goto Settings » Apps » Select "APECS: Body Posture Evaluation" » click Storage » click "Clear Cache".
4. Check APECS app permissions. If any of these permissions required to use your device's features are disenabled, APECS might not work.
5. Uninstall and reinstall APECS. If nothing else has worked, completely uninstall APECS then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing APECS not working

2. Fix APECS Server issues & Internet Connection

1. Check network connection: An unstable Internet will make APECS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to APECS not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, APECS may not be able to connect to the Internet when running in the background.