Published by National Information Solutions Cooperative on Jul 10, 2024

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About Sawnee EMC

1. Members can view their use and bill, manage payments, notify member service of account and service issues and receive special messaging from Sawnee EMC.

2. Quickly view your current account balance and due date, manage recurring payments and modify payment methods.

3. Provides a convenient way to monitor news that may affect your service such as rate changes, outage information and upcoming events.

4. You can also view bill history including PDF versions of paper bills directly on your mobile device.

5. The Sawnee EMC app provides members account management at their fingertips.

6. Displays service interruption and outage information.

7. View energy use graphs to identify high usage trends.

8. Navigate graphs quickly using an intuitive gesture based interface.

9. Displays facility and payment dropbox locations on a map interface.

Sawnee EMC Customer Insights

1. We all really are quite happy with this way to keep up with usage by day, or week, month or year and you can also check last year as well!! I kinda make a bit of a game - (weather permitting lol) of keeping the kilowatt usage down, trying to beat each day/wk 🤑 It's helpful, and pretty effiicecint! Thank you for your service 😁🐣Useless for power outages.

2. I can always pay my bill and see my usage.It doesn't let me log in.. Always get the invalid password message.. Same credentials used online work with no issues...Pretty good power company.

3. It would be nice if the chart include the aggregate total (number) for that chart.While I wish I was paying less for electric the app is great.

4. Hopefully yall bring that feature back or fix it please.01-01-2022 WE ARE STILL LOVIN' THIS APP 🌟 IT'S QUITE POSSIBLY BESTEST APP I HAVE TO DATE‼️ only can speak for myself and my fiancee & some of my friends.

5. Would be great if devs could fix it.App has alway worked well and still seems to but i cannot log in with fingerprint anymore.

6. Everything's look great except charts for usage.

7. The scale is inconsistent, one chart starts from 10kwh than other starts from 0 or 15kwh.

8. Thus, I can't visually compare my usage by sliding charts from one to another.

9. The bio-metric sign-in option is checked but does not work anymore.

10. Cant report power outage bc i get an error.

11. Recently switched to 'pre-pay' & love it! So much better this way!Very good app that covers every question I could possibly think of to get answered.

Steps to Troubleshoot & Fix Sawnee EMC Issues

1. Fix Sawnee EMC Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sawnee EMC: Restarting the app will resolve most errors.
  2. Update the Sawnee EMC App. Here is how:
    1. On Android goto PlayStore » Search for "Sawnee EMC" » Open Sawnee EMC » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sawnee EMC » click "UPDATE".
  3. Clear Sawnee EMC app cache: Clearing cached data will force your app to retrieve the latest data directly from Sawnee EMC servers.
    1. On Android, goto Settings » Apps » Select "Sawnee EMC" » click Storage » click "Clear Cache".
  4. Check Sawnee EMC app permissions. If any of these permissions required to use your device's features are disenabled, Sawnee EMC might not work.
  5. Uninstall and reinstall Sawnee EMC. If nothing else has worked, completely uninstall Sawnee EMC then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sawnee EMC not working


2. Fix Sawnee EMC Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sawnee EMC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sawnee EMC not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sawnee EMC may not be able to connect to the Internet when running in the background.

Reported Issues