Contact Cobb EMC Customer Service

Why should I report an Issue with Cobb EMC?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of National Information Solutions Cooperative to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Cobb EMC is a mobile app that allows you to easily and securely access your Cobb EMC electric account, pay your bill in real time, monitor daily energy usage and more.

2. Find a series of interactive tools and graphs that allow you to look at past and current usage, compare bills, determine average usage, track differences in usage and set a monthly target to help avoid unexpected high utility bills.

3. It gives our members direct access to hundreds of valuable discounts at local retailers and thousands of deals nationwide, including discounts at more than 60,000 participating pharmacies.

4. Quickly view your current account balance and due date, manage recurring payments and modify payment methods.

5. You don’t have to make big changes to save big money. to provide tools and easy ways to save energy and money that will make an impact on your home energy expenses.

6. Stay informed about news that may affect your service, energy efficiency, tips and upcoming events.

7. You can also view bill history, including PDF versions of paper bills.

8. Report an outage directly to Cobb EMC and see service interruption and outage information.

9. Get access to local and national discounts.

10. Contact Cobb EMC by email or phone.

11. Search for outages by address and see an estimated restoration time.

1. It's very annoying.Every time I try to use this app to pay my bays it tells me I cannot log in to try again later this is becoming problematic to the point if I don't try to pay my bills weeks early I won't make the payment on timeIt's a great app to use imprecise need to know about your electric bill thanks keep up the good workPlease update app.

2. 🤬This is the 2rd time in a year the app crashed on a Saturday and I desperately need to add money to my prepaid account.

3. between "last year's bill" and this year's bill from hour to hour to monthml to month & year to year.

4. Whatever idiot decided to require the account number should be drug out into the streets and beaten.

5. it continues to crash and gives error messages stating - error occurred at initializing.

6. The Smart Hub app was much better.Don't require the account number to reset the password.

7. Also: login issues...Great when it actually allows you to log on.

8. Subpar The idea of having an app is great and convenient.

9. When fixed where you can get a much better understanding of your "Comparative Usage" I'll give you 5 🌟's.

10. We should be able to see Comparative Data "side-by-side" like 2021 on the Left 2022 on the Right.

11. Examples: The app has a view to show your energy consumption and plotted above the temperature.

1. Fix Cobb EMC Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cobb EMC: Restarting the app will resolve most errors.
2. Update the Cobb EMC App. Here is how:
   1. On Android goto PlayStore » Search for "Cobb EMC" » Open Cobb EMC » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cobb EMC » click "UPDATE".
3. Clear Cobb EMC app cache: Clearing cached data will force your app to retrieve the latest data directly from Cobb EMC servers.
   1. On Android, goto Settings » Apps » Select "Cobb EMC" » click Storage » click "Clear Cache".
4. Check Cobb EMC app permissions. If any of these permissions required to use your device's features are disenabled, Cobb EMC might not work.
5. Uninstall and reinstall Cobb EMC. If nothing else has worked, completely uninstall Cobb EMC then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cobb EMC not working

2. Fix Cobb EMC Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cobb EMC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cobb EMC not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cobb EMC may not be able to connect to the Internet when running in the background.