Contact Notebook Customer Service

Why should I report an Issue with Notebook - Note-taking & To-do?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Zoho Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I think people are starting to suspect I have stock in it!Simple, convenient, adhd friendly, and I preferred this over Keep, EverNote, or MS Notes until I changed the SORT ORDER of the notes without specifically backing up my recent changes first.

2. Besides that, you can change the background of the notes you make! Recently, they seem to have made text color a thing too, which I LOVE! It did delete some old notes tho, so 4☆.I'm ADHD and this app has been FANTASTIC for organizing my thoughts.

3. Other than that, I recommend this app 100% for note taking itself.There's some weird bug happening since the update before last where some notes will be blank when you open them.

4. I'm both! Using this app, I can sort my "To-Do List" notes in their own book and my poetry in another.

5. Just need to fix the sort function pleaseI like this app because I used to use colornotes for years, and I switched to this app because I couldn't save photos/ screenshots, docs, etc.

6. The photos stay where I put them unlike other apps whete the inserts always move to the the top of the notes.

7. It just feels like it was designed for me.I love this app except it doesn't keep the sort very long.. I sort alphabetically but if I leave the app for just a second the sort comes back random again.

8. The ads are... wait, what ads? And it's a quick transition between notecards, rather than the lag you get with some apps, so I don't get distracted while switching notes around.

9. The only thing I couldn't do with my phone or computer was uploading a photo to go with my notes.

10. You can name the notebooks anything and choose the cover from some awesome art and arrange them however you want and change it all as much as you want with no limit on how much you can write on each page, that I've seen.

11. Autocorrect, auto capitalize, emojis, copy and paste, among other things, do not work since the update.

1. Fix Notebook Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Notebook: Restarting the app will resolve most errors.
2. Update the Notebook App. Here is how:
   1. On Android goto PlayStore » Search for "Notebook" » Open Notebook - Note-taking & To-do » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Notebook » click "UPDATE".
3. Clear Notebook - Note-taking & To-do app cache: Clearing cached data will force your app to retrieve the latest data directly from Notebook servers.
   1. On Android, goto Settings » Apps » Select "Notebook - Note-taking & To-do" » click Storage » click "Clear Cache".
4. Check Notebook app permissions. If any of these permissions required to use your device's features are disenabled, Notebook might not work.
5. Uninstall and reinstall Notebook. If nothing else has worked, completely uninstall Notebook then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Notebook not working

2. Fix Notebook Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Notebook be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Notebook not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Notebook may not be able to connect to the Internet when running in the background.