Published by android player on Aug 2, 2024

Report an issue with Video Player Pro.
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Why should I report an Issue with Video Player Pro for Android?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of android player to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Video Player Pro for Android image 1 contact Video Player Pro for Android image 2

Video Player Pro Customer Insights

1. Popups galore.This app keeps stopping .

2. Does not show you videos on your SD card.

3. Autoplays loud ads when you try to leave.

Steps to Troubleshoot & Fix Video Player Pro Issues

1. Fix Video Player Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Video Player Pro: Restarting the app will resolve most errors.
  2. Update the Video Player Pro App. Here is how:
    1. On Android goto PlayStore » Search for "Video Player Pro" » Open Video Player Pro for Android » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Player Pro » click "UPDATE".
  3. Clear Video Player Pro for Android app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Player Pro servers.
    1. On Android, goto Settings » Apps » Select "Video Player Pro for Android" » click Storage » click "Clear Cache".
  4. Check Video Player Pro app permissions. If any of these permissions required to use your device's features are disenabled, Video Player Pro might not work.
  5. Uninstall and reinstall Video Player Pro. If nothing else has worked, completely uninstall Video Player Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Video Player Pro not working


2. Fix Video Player Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Video Player Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Video Player Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Video Player Pro may not be able to connect to the Internet when running in the background.

Reported Issues

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