Contact Video Player Customer Service

Why should I report an Issue with Video Player for Android?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of android player to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. As a media player, Video Player for Android can not only play high-definition videos, movies and flash files, but also play music.

2. Video Player for Android is the essential software of android mobile phone.

3. Video Player for Android, the easiest video player in the market.

4. Video Player for Android is currently the easiest-to-use video player on the market.

5. So Video Player for Android can be used as a music player as well.

6. It can automatically detect videos in the phone memory and SD Card, allowing you to quickly locate and play the video.

7. It uses hardware decoding, which make video play smoother.

8. It supports all popular video formats, including AVI, 3GP, M4V, MOV, MP4, WMV, RMVB, MKV, TS, MPG, FLV, etc.

9. It is definitely your best partner when enjoying the movie! 　There are hundreds kinds of Android phones/tablets in the world.

10. Its intelligent detection adaptive algorithm makes it more convenient for you to enjoy smoother, better quality videos.

11. We are always doing our best to make this app working better and easier on every device.

1. With the pop up ads you constantly need to exit/back from to return to play, just too frustrating for me.Hi. Despite this app having an overall 5 star rating, I found this app a load of rubbish as there are adverts preventing videos from loading and my screen keeps on saying theres no videos when I have at least one video file saved onto my phone, especially when I selected a movie from out of the file manager - I'm guessing that this was done to make the app unusable and unaccessable.

2. If you pause a video and minimize it to take a call, there is a bug that, when it calls an ad, will also continue playback while you are on the phone!Installed opened said no videos, then asked open from a file mananger.

3. Android needs to step its quality control up.THANK YOU!!! I couldn't view video lectures for an online class through Samsung internet.

4. My phone is an older version and that might have something to do with the slow running video but I have more exploring to do with it before praising or damning this ap.... so far it's not bad.Video stops abruptly.

5. After closing three adds before I could even get to open the video file I uninstalled this garbage.

6. These issues range from unsynced audio, to just not playing the video.

7. So picked a video and was confronted with an advert for Google wallet.

8. Haven't been able to play a full video yet.

9. Major bugs need to be worked out.Unusable. Adds just keep popping up.

10. Terrible, terrible app, do not download.Ads take over your phone, whether you have it open or not.

11. The controls are a bit too simple~Brightness & Volume only, with limited adjustment range, plus those icons disappear as your finger moves off them while adjusting.

1. Fix Video Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Player: Restarting the app will resolve most errors.
2. Update the Video Player App. Here is how:
   1. On Android goto PlayStore » Search for "Video Player" » Open Video Player for Android » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Player » click "UPDATE".
3. Clear Video Player for Android app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Player servers.
   1. On Android, goto Settings » Apps » Select "Video Player for Android" » click Storage » click "Clear Cache".
4. Check Video Player app permissions. If any of these permissions required to use your device's features are disenabled, Video Player might not work.
5. Uninstall and reinstall Video Player. If nothing else has worked, completely uninstall Video Player then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Player not working

2. Fix Video Player Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Player not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Player may not be able to connect to the Internet when running in the background.