Published by Michael Sotnikov on Jan 28, 2024

Report an issue with TVirl. IPTV.
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Why should I report an Issue with TVirl. IPTV for Android TV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Michael Sotnikov to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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TVirl. IPTV Customer Insights

1. The only issues i've experienced are actually with the Live Channels app itself, so well done Michael! I'm looking forward to auto playlist updates, as well as DVR functionality in the future which would make this a 6 star app.A lovely app and does exactly what is says.

2. There's still a couple features I'm looking for (not the obvious automatic EPG update), but the dev is a great person and takes time out of there busy life to respond with in-depth explanations rather than the typical "We're working on it".

3. Keep up the good work and let me know if I can help with logs or anything.This app is great, it really works well with Live Channels.

4. No website or documentation to resolve issue.At first I had a way too many channels directly linking to my provider, so I opt-ed to make some custom playlists with Xtream-Editor, which made loading channels and EPG data within TVIRL a breeze compared to before.

5. The plus subscription for the automatic updates feature is worth every penny and a great way to support the developer.

6. I have just one request before I can buy a subscription though... When importing a new playlist, can you please have an option to hide all the channel groups so that we can enable only the ones that we want to see? That way, people like me with playlists that contain way too many groups, can easily choose only the groups that we want to show.

7. I love that it unlocks Android's default Live Channels app and doesn't try to provide a poor proprietary UI like many other IPTV apps.

8. Feature Request: I think it would be great to allow choosing the time of day to update in the background.

9. It's parent approved! Works perfectly with my IPTV service, playlist downloads are super fast on my Nvidia Shield and changing settings is simple.

10. Can we not allow this to be run from an external drive? On a Shield its formatted as system storage, and you need a high speed stick for a Shield anyway.

11. TVIRL uses a lot of storage on my setup, like over 8 gigs!! Which maxes me out on the Shield HD.

Steps to Troubleshoot & Fix TVirl. IPTV Issues

1. Fix TVirl. IPTV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TVirl. IPTV: Restarting the app will resolve most errors.
  2. Update the TVirl. IPTV App. Here is how:
    1. On Android goto PlayStore » Search for "TVirl. IPTV" » Open TVirl. IPTV for Android TV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TVirl. IPTV » click "UPDATE".
  3. Clear TVirl. IPTV for Android TV app cache: Clearing cached data will force your app to retrieve the latest data directly from TVirl. IPTV servers.
    1. On Android, goto Settings » Apps » Select "TVirl. IPTV for Android TV" » click Storage » click "Clear Cache".
  4. Check TVirl. IPTV app permissions. If any of these permissions required to use your device's features are disenabled, TVirl. IPTV might not work.
  5. Uninstall and reinstall TVirl. IPTV. If nothing else has worked, completely uninstall TVirl. IPTV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TVirl. IPTV not working


2. Fix TVirl. IPTV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TVirl. IPTV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TVirl. IPTV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TVirl. IPTV may not be able to connect to the Internet when running in the background.

Reported Issues