Contact YouMail Customer Service

Why should I report an Issue with YouMail: Block Spam on Android?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of YouMail, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. They don't refund on cancellation either.The samsung Visual voicemail is not great at all and this is the perfect replacement, only compliant is the bugs in the app (can't upgrade from essential to business in the app, Also no way of seeing when custom voicemail will be completed or if it was even received) and it's very overpriced, otherwise it does what is intended even if they won't let me upgrade.This used to work so well.

2. (AND a text from my printing service! And I have no idea where a voicemail is from 2 weeks ago.) Turning off call screening didn't work, so had to uninstall the YouMail app to be able to take the call, and then reinstall afterwards.

3. All good things come to an end I suppose :( Edit: Samsung does not offer this built in, Google phone app doesn't either.

4. The fact that it emails me when I get a voicemail is awesome as a person who sits and does computer work.

5. Also, regarding the contact list (contacts allowed to call you): The contact list page has a setting for number of contact per page to display.

6. It does a great job screening calls, but it also screened out tech support callbacks from Amazon.

7. I've used it for a couple years and decided to upgrade to pro because it's just that good.I initially needed this as an alternative way to get, and be notified of the arrival of voice mail messages.

8. Incoming callers are told my phone is out of service when it absolutely is not.ABSOLUTELY WORTHLESS! In the three years that I've had this app it has only recorded 2 calls.

9. What it doesn't say is that your phone won't ring and they can only leave you a voicemail.

10. Right now I'm just trying to go back to my carrier's terrible native voicemail and I can't even get through the deactivate screen without an error.

11. The application details indicate that anyone on your contact list can call you.

1. Fix YouMail Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart YouMail: Restarting the app will resolve most errors.
2. Update the YouMail App. Here is how:
   1. On Android goto PlayStore » Search for "YouMail" » Open YouMail: Block Spam on Android » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for YouMail » click "UPDATE".
3. Clear YouMail: Block Spam on Android app cache: Clearing cached data will force your app to retrieve the latest data directly from YouMail servers.
   1. On Android, goto Settings » Apps » Select "YouMail: Block Spam on Android" » click Storage » click "Clear Cache".
4. Check YouMail app permissions. If any of these permissions required to use your device's features are disenabled, YouMail might not work.
5. Uninstall and reinstall YouMail. If nothing else has worked, completely uninstall YouMail then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing YouMail not working

2. Fix YouMail Server issues & Internet Connection

1. Check network connection: An unstable Internet will make YouMail be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to YouMail not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, YouMail may not be able to connect to the Internet when running in the background.