Published by androidVNC team + antlersoft on Mar 25, 2024

contact VNC Viewer for Android Chat with our AI-based VNC Viewer Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with VNC Viewer?



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Why chat with our AI VNC Viewer Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of VNC Viewer.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. There doesn't appear to be any way to get the mouse cursor control up, and it seems to be very slow, performance wise.When switching between apps to copy and paste password all fileds become empty, so hard to use and useless!This app is great.

2. Otherwise, it's good.Useless I can't connect to raspberry pi, and it's in extreme problematic ugly UI unable to use in vertical form like a tablet or cellphone.This has been an excellent free app for a long time but it's not compatible with Pie.

3. NOT RIGHTCLICK! Obviously the Hard Headed Developers arent going to fix since its now 2019!!! Makes this vnc a fail! Their advice to us is to use some other method... Really! DoubleClick is one of if not the single most used functions of the pointer to launch or open anything.

4. As to double click, not everyone wants windows support I like it, much better than paying a monthly subscription, or watching ads.

5. As an old IT guy I can promise that is a statement I never thought I would say.Works great, only downside is somewhat awkward controls and zooming.Opens upside down on my Android pad.

6. FULL Mark's to those who did put the App togetherI wanted to like this... But as many have complained since 2016; Double Click should be Double Click.

7. Uninstalled on pad.Inconsistent and sometimes non-workable connections to windows 10 desktop using VNC Android version on Samsung A20.

8. But, the only thing which I hate is, the double-click gesture performing right click.

9. While it may be true it has not been updated for some time, why does it need it.

10. How could you get this wrong! Promptly Uninstalled!This app has become massively outdated.

11. The developers appear to have abandoned it, and therefore are not going to fix any problems.

Steps to Troubleshoot & Fix VNC Viewer Issues

1. Fix VNC Viewer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VNC Viewer: Restarting the app will resolve most errors.
  2. Update the VNC Viewer App. Here is how:
    1. On Android goto PlayStore » Search for "VNC Viewer" » Open VNC Viewer for Android » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VNC Viewer » click "UPDATE".
  3. Clear VNC Viewer for Android app cache: Clearing cached data will force your app to retrieve the latest data directly from VNC Viewer servers.
    1. On Android, goto Settings » Apps » Select "VNC Viewer for Android" » click Storage » click "Clear Cache".
  4. Check VNC Viewer app permissions. If any of these permissions required to use your device's features are disenabled, VNC Viewer might not work.
  5. Uninstall and reinstall VNC Viewer. If nothing else has worked, completely uninstall VNC Viewer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VNC Viewer not working


2. Fix VNC Viewer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VNC Viewer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VNC Viewer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VNC Viewer may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!