Contact Flurry Analytics Customer Service

Why should I report an Issue with Flurry Analytics?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Yahoo to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Event Metrics: see all the apps’ custom events, filter them by geo, language, age, gender and many other dimensions.

2. Summary Metrics: Track active users, new users, sessions, time spent for all your apps.

3. Real Time Metrics: Track user sessions and active devices in real time.

4. Graphs: Deep-dive into app usage metrics with custom dates, timeframes and time granularity.

5. With the Flurry app, you can access all your apps’ usage metrics and set alerts to be notified about changes in the app’s performance.

6. Alerts: Create custom alerts that push notification to your phone when app metrics change up or down by a designated amount.

7. Filter data by geo, language, age, gender and many other dimensions.

8. Crash Metrics: see the historical chart of the apps’ crashes.

9. Sharing: Share app usage graphs by text, email, and other messaging platforms so you can keep your team on the same page, whether they’re viewing information on desktop or mobile.

1. Analytics tab has a bug where you can't select individual apps to monitor, only allows all appsExpect 50% of the functions won't work correctly when you download.First time user, and I can't sign in.

2. Poor UI layout.

1. Fix Flurry Analytics Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Flurry Analytics: Restarting the app will resolve most errors.
2. Update the Flurry Analytics App. Here is how:
   1. On Android goto PlayStore » Search for "Flurry Analytics" » Open Flurry Analytics » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Flurry Analytics » click "UPDATE".
3. Clear Flurry Analytics app cache: Clearing cached data will force your app to retrieve the latest data directly from Flurry Analytics servers.
   1. On Android, goto Settings » Apps » Select "Flurry Analytics" » click Storage » click "Clear Cache".
4. Check Flurry Analytics app permissions. If any of these permissions required to use your device's features are disenabled, Flurry Analytics might not work.
5. Uninstall and reinstall Flurry Analytics. If nothing else has worked, completely uninstall Flurry Analytics then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Flurry Analytics not working

2. Fix Flurry Analytics Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Flurry Analytics be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Flurry Analytics not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Flurry Analytics may not be able to connect to the Internet when running in the background.