Contact Philips SpeakerSet Customer Service

Why should I report an Issue with Philips SpeakerSet?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Zeasn Info Tech Co.,Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Cant select the speaker i want from the group to play.Been a little bit scared after read all of feedbacks in here but in my case i had no problem to instal the speaker and simply chose from spotify app to play on it thenTotally unusable now, can't see my speakers, can't group them, it's a disgrace that Philips should allow these developers make the expensive speakers worthless.Doesn't work, can't connect speakers.

2. Difficult to get speakers to set up and to groupPlease let us how to connect via Bluetooth home theatre (model no: SPA4040B) , I try to connect by Bluetooth but the system says connect via wifi how its possible or pls tell some solution to solve this process ,that only I rate 2☆ ,thankuNone stop crashing and terrible functionality.

3. Speaker does connect and plays music but isn't in sync with the song and play/pause state on my phone.

4. Speaker does show up in Spotify but doesn't connect.

5. Works half the time like it should Speaker doesn't show up in Spotify.

6. Speaker is in sync but lags behind on volume or play/pause input.

7. It rarely works like it should..Aweful I purchased three of these speakers.

8. Changed my broadband provider and need to setup again but app will not allow me to do it.

9. This app has killed them offNot very user friendly, painful to use.

10. Not very happy as they sounded great when they worked.

11. These are now obsolete.

1. Fix Philips SpeakerSet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Philips SpeakerSet: Restarting the app will resolve most errors.
2. Update the Philips SpeakerSet App. Here is how:
   1. On Android goto PlayStore » Search for "Philips SpeakerSet" » Open Philips SpeakerSet » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Philips SpeakerSet » click "UPDATE".
3. Clear Philips SpeakerSet app cache: Clearing cached data will force your app to retrieve the latest data directly from Philips SpeakerSet servers.
   1. On Android, goto Settings » Apps » Select "Philips SpeakerSet" » click Storage » click "Clear Cache".
4. Check Philips SpeakerSet app permissions. If any of these permissions required to use your device's features are disenabled, Philips SpeakerSet might not work.
5. Uninstall and reinstall Philips SpeakerSet. If nothing else has worked, completely uninstall Philips SpeakerSet then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Philips SpeakerSet not working

2. Fix Philips SpeakerSet Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Philips SpeakerSet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Philips SpeakerSet not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Philips SpeakerSet may not be able to connect to the Internet when running in the background.