Contact Philips DockStudio Customer Service

Why should I report an Issue with Philips DockStudio?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Zeasn Info Tech Co.,Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I would have given it a four because of some of the bugs.I have a huawei mate 20 lite cel phone with Android 8.1.0 and I am not able to connect my Philips device model AS140/37 vía Bluetooth.

2. I was able to run Philips dock studio on my old phone and the device connected without issues.

3. Worked great for a long time, then the last two weeks it stopped showing the background picture and no longer show's the weather.

4. Ciuld be the newer Android or Bluetooth versión? Thanks in advance.

5. Gonzalo OchoaThe app doesn't work anymore with latest version.

1. Fix Philips DockStudio Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Philips DockStudio: Restarting the app will resolve most errors.
2. Update the Philips DockStudio App. Here is how:
   1. On Android goto PlayStore » Search for "Philips DockStudio" » Open Philips DockStudio » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Philips DockStudio » click "UPDATE".
3. Clear Philips DockStudio app cache: Clearing cached data will force your app to retrieve the latest data directly from Philips DockStudio servers.
   1. On Android, goto Settings » Apps » Select "Philips DockStudio" » click Storage » click "Clear Cache".
4. Check Philips DockStudio app permissions. If any of these permissions required to use your device's features are disenabled, Philips DockStudio might not work.
5. Uninstall and reinstall Philips DockStudio. If nothing else has worked, completely uninstall Philips DockStudio then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Philips DockStudio not working

2. Fix Philips DockStudio Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Philips DockStudio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Philips DockStudio not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Philips DockStudio may not be able to connect to the Internet when running in the background.