Published by Philips Consumer Lifestyle

Report an issue with Philips Airfryer.
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Why should I report an Issue with Philips Airfryer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Philips Consumer Lifestyle to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Philips Airfryer Customer Insights

1. Photos at recipes aren't displaying and when I try to go to "Meet the Airfryers" it shows Sorry no network coverage, even though I am connected to Vodacom Wifi or mobile data.

2. Every time I try to go to the "Discover the Philips Airfryers" page it says "network unavailable" and nothing loads despite the fact that I'm on WiFi.

3. How is this possible, when our mobile phones are connected to the Wi-Fi with full signal strength? Interestingly in the household we have Samsungs, iPhones and Sonys, all latest models.

4. Make NEW and OPERATIONAL.No pictures, no videos, no other functionality operational except recipes - which *are* there, but text only.

5. When registering my airfryer and in the drop-dowm menu, I chose my fryer, clicked search, it says equipment not found.

6. Tried sending an email as well but no response is receivedThe airfrier works great, my family loves it and we wanted to explore more options with it.

7. Erroneously states I am not connected to network... This app has potential, but overall current version is pitiful.

8. None of the instruction pictures are installed for step by step help for the new purchaser of the Philips air fryer.

9. 😊Disappointing (& Concerning!) Like other reviewers - says I'm not connected when I am.

10. It always says I'm not connected to the network.

11. Even the comparison of Philips models does not work.

Steps to Troubleshoot & Fix Philips Airfryer Issues

1. Fix Philips Airfryer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Philips Airfryer: Restarting the app will resolve most errors.
  2. Update the Philips Airfryer App. Here is how:
    1. On Android goto PlayStore » Search for "Philips Airfryer" » Open Philips Airfryer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Philips Airfryer » click "UPDATE".
  3. Clear Philips Airfryer app cache: Clearing cached data will force your app to retrieve the latest data directly from Philips Airfryer servers.
    1. On Android, goto Settings » Apps » Select "Philips Airfryer" » click Storage » click "Clear Cache".
  4. Check Philips Airfryer app permissions. If any of these permissions required to use your device's features are disenabled, Philips Airfryer might not work.
  5. Uninstall and reinstall Philips Airfryer. If nothing else has worked, completely uninstall Philips Airfryer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Philips Airfryer not working


2. Fix Philips Airfryer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Philips Airfryer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Philips Airfryer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Philips Airfryer may not be able to connect to the Internet when running in the background.

Reported Issues