Published by Zeasn Info Tech Co.,Ltd

Report an issue with Philips Fidelio.
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Why should I report an Issue with Philips Fidelio?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Zeasn Info Tech Co.,Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Philips Fidelio Customer Insights

1. Just want to connect to my alarm clock speaker to change the time..... And can't so Annoying.

2. Anyway, there s no simple way to use the audioring so it goes down to the cellar.Just doesn't work, always crashes without explanation.

3. Clock at night too bright.Not working properly its crashing after aleram set..It works very well.

4. got audioring as a gift, but the app did not respond to touch and then crashed.

5. Worst app I have ever usedRadio fails to connect.

6. maybe u need a phillips phone to use it.

Steps to Troubleshoot & Fix Philips Fidelio Issues

1. Fix Philips Fidelio Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Philips Fidelio: Restarting the app will resolve most errors.
  2. Update the Philips Fidelio App. Here is how:
    1. On Android goto PlayStore » Search for "Philips Fidelio" » Open Philips Fidelio » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Philips Fidelio » click "UPDATE".
  3. Clear Philips Fidelio app cache: Clearing cached data will force your app to retrieve the latest data directly from Philips Fidelio servers.
    1. On Android, goto Settings » Apps » Select "Philips Fidelio" » click Storage » click "Clear Cache".
  4. Check Philips Fidelio app permissions. If any of these permissions required to use your device's features are disenabled, Philips Fidelio might not work.
  5. Uninstall and reinstall Philips Fidelio. If nothing else has worked, completely uninstall Philips Fidelio then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Philips Fidelio not working


2. Fix Philips Fidelio Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Philips Fidelio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Philips Fidelio not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Philips Fidelio may not be able to connect to the Internet when running in the background.

Reported Issues