Published by Truckstop.com

Report an issue with Truckstop Tracking.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Truckstop Tracking?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Truckstop.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Truckstop Tracking Customer Insights

1. Truckstop, you need to fix this app!It crashes alot and it gets hung up when trying to go back to main screen... Also needs to be able to have different weight values when having multiple searches... each search area should be able to have itd own weight setting... And on the search view for loads it would help to see if its partial or TL instead of having to open each one to see.

2. In addition to that be nice to swipe away the loads you don't want to view anymore as well....Has been unusable for 3 days! Had to pay $125 for another load board just to get out of an area bc this one hasn't been working.

3. We need the ability to turn on notifications when loads are added for specific searches, we need to be able to favorite/bookmark loads we like, we need to see the rate per mile in the search results, and we need the ability to filter by length.

4. The times when it does work, it doesn't have filters for the loads and brokers constantly post multiple duplicates of the same load, even with bad ratings just to spam that one load.

5. The app is still trying to pull up a load board load from last week and the truck's been loaded for over 10 days.

6. You have brokers, whom have terrible credit ratings, that continue to post the same awful cheap loads multiple times throughout the day.

7. It says error when it opens, when you hit ok and enter your search parameters it somits them and says anywhere to anywhere and never loads, then says error again.

8. They also have a lot more in app options such as deleting unwanted load postings, saving postings your interested in, and keeping track of what posts you've already looked at or called on.

9. Did a search and found a load; it said the load was 500 miles.

10. Great load board, weak app.

11. Takes forever to get a load posted, cannot get results for hours if you get them at all.

Steps to Troubleshoot & Fix Truckstop Tracking Issues

1. Fix Truckstop Tracking Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Truckstop Tracking: Restarting the app will resolve most errors.
  2. Update the Truckstop Tracking App. Here is how:
    1. On Android goto PlayStore » Search for "Truckstop Tracking" » Open Truckstop Tracking » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Truckstop Tracking » click "UPDATE".
  3. Clear Truckstop Tracking app cache: Clearing cached data will force your app to retrieve the latest data directly from Truckstop Tracking servers.
    1. On Android, goto Settings » Apps » Select "Truckstop Tracking" » click Storage » click "Clear Cache".
  4. Check Truckstop Tracking app permissions. If any of these permissions required to use your device's features are disenabled, Truckstop Tracking might not work.
  5. Uninstall and reinstall Truckstop Tracking. If nothing else has worked, completely uninstall Truckstop Tracking then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Truckstop Tracking not working


2. Fix Truckstop Tracking Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Truckstop Tracking be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Truckstop Tracking not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Truckstop Tracking may not be able to connect to the Internet when running in the background.

Reported Issues