Published by Scallywag Solutions on Mar 8, 2024

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Why should I report an Issue with Doggy Logs - Dog Walk Tracking?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Scallywag Solutions to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Doggy Logs - Dog Walk Tracking

1. Your dog walk emails can be branded with your own logo and business information. • Group walks with multiple pick ups and drop offs.

2. Offer a premium GPS tracking service and increase trust with your clients by keeping them connected to their furry friends!

3. Show them where you went with an interactive map including photos, videos, notes, distance and time.

4. At Doggy Logs we love animals and want to keep people connected with their pets.

5. Track your dog walks and automatically email or text the dog owners a summary afterwards!

6. Each dog's walk time will be tracked individually.

7. We offer dog walkers a fun solution to make that possible!

Doggy Logs Customer Insights

1. Love love love it!Was great the first few walks but it seems as if I don't keep the app open and on the screen it doesn't keep track right and will add in miles and show a path I didn't take.

2. The app has been glitching like crazy, GPS tracker isn't tracking unless I have my phone open and walks have been showing as if it were shorter time and distance and I pay over $60/ a month subscription.

3. The only reasons I gave 4 stars instead of five is because if a walker or myself forgets to log in or out you can not manually fix the time and I think the price is slightly too steep for small local business owners.

4. The reason for me giving 4 stars instead of 5 is because sometimes the app does not input my notes or track my GPS after I stop the walks or visits and sometimes I have to resend.Great app.

5. My clients love getting Doggy Log mails and texts to see their dog's photos, GPS of where we walk, notes on their dog's activities and potty behaviors.

6. Has almost everything you need for Independent walkers and business owners who need to keep track of their other walkers.

7. They have so much for me AND my clients (who are not always tech savvy) The notifying ability helps the owners ensure they're pets are being tended to, without it being complicated or intrusive to their own busy day.

8. For Android I cant get the pins to work nor does the app track our milage leaving me with some very disappointed customers.

9. I was also streaming music thru iHeartRadio during my walk so I'm not sure if there was a data glitch.This app is AMAZING for a super small business like mine.

10. 4 stars cause you can't send videos **UPDATED** LOVE that I can now send videos to my pet parents.

11. The prior version had been properly tracking my duration and distance.

Steps to Troubleshoot & Fix Doggy Logs Issues

1. Fix Doggy Logs Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Doggy Logs: Restarting the app will resolve most errors.
  2. Update the Doggy Logs App. Here is how:
    1. On Android goto PlayStore » Search for "Doggy Logs" » Open Doggy Logs - Dog Walk Tracking » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Doggy Logs » click "UPDATE".
  3. Clear Doggy Logs - Dog Walk Tracking app cache: Clearing cached data will force your app to retrieve the latest data directly from Doggy Logs servers.
    1. On Android, goto Settings » Apps » Select "Doggy Logs - Dog Walk Tracking" » click Storage » click "Clear Cache".
  4. Check Doggy Logs app permissions. If any of these permissions required to use your device's features are disenabled, Doggy Logs might not work.
  5. Uninstall and reinstall Doggy Logs. If nothing else has worked, completely uninstall Doggy Logs then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Doggy Logs not working


2. Fix Doggy Logs Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Doggy Logs be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Doggy Logs not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Doggy Logs may not be able to connect to the Internet when running in the background.

Reported Issues