Published by SalonRunner on Nov 18, 2023

Report an issue with Rosy Salon Software.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Rosy Salon Software?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SalonRunner to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Rosy Salon Software image 1 contact Rosy Salon Software image 2

About Rosy Salon Software

1. Whether you’re a single chair booth renter or a commission salon with twenty+ stylists, Rosy Salon Software will help you manage all of your Appointment Scheduling, Point of Sale, Client Profiles, and much more.

2. Get Rosy - the go-to add-on app to help manage your entire salon and spa.

3. Also, with RosyPay integrated credit card processing, you can accept payments on your mobile device using a swiper.

4. It’s ideal for those who prefer locally installed access to their web-based Rosy account.

5. Head over to and sign up today for a free 30-day trial.

6. No credit card to try this industry favorite on for size.

Rosy Salon Software Customer Insights

1. I have been through some very challenging times with them , but just too lazy to start over with a new company , the staff are always helpful when I am able to get them on the phone ,and I agreed that it's very time consuming and frustrating to impute my login information every time I need to login, there was a time when I could login into my account just one time, my schedule not not always show my availability.completely useless.

2. Would love for a receipt to print out Everytime checking in a guest with the date and time of last haircut and any changes that were made.

3. The app does not allow auto-fill and "remember me" does not work, I have to fill in all 3 credentials to log in every time--it logs you out after a long time of inactivity.

4. ( Even if the notes stay the same it's nice for other barbers or stylist to know Incase I'm not there myself to help my teammates or cut the guests hair myself ) also it's no longer free and that's a no for me dawg.Hello. Thank you for providing me with so much convenience.

5. Not satisfied, but it at least it still can get the job done and salon owner is not willing to switch to different software.. 🙃Edit: the new Rosy pay is a constant problem and you can't get much help outside of business hours.

6. For now I have desktop version but an app would be great too.I have been using Rosy for over nine years.

7. I haven't been able to log in for almost two weeks now, the desktop version freezes constantly.

8. I' ve been with Rosy since 2012-13 to present and I am Loving the continueous updates and thoughtful features.

9. Also, it just freezes and I can't use it....at all!!!!I am frustrated I can't make notes as my client leaves the salon to keep record of his /her haircut.

10. And the appointment columns still doesn't align with the time column properly.

11. I've never had to work with such a useless app in my entire life.Still cant stay logged in.

Steps to Troubleshoot & Fix Rosy Salon Software Issues

1. Fix Rosy Salon Software Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Rosy Salon Software: Restarting the app will resolve most errors.
  2. Update the Rosy Salon Software App. Here is how:
    1. On Android goto PlayStore » Search for "Rosy Salon Software" » Open Rosy Salon Software » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rosy Salon Software » click "UPDATE".
  3. Clear Rosy Salon Software app cache: Clearing cached data will force your app to retrieve the latest data directly from Rosy Salon Software servers.
    1. On Android, goto Settings » Apps » Select "Rosy Salon Software" » click Storage » click "Clear Cache".
  4. Check Rosy Salon Software app permissions. If any of these permissions required to use your device's features are disenabled, Rosy Salon Software might not work.
  5. Uninstall and reinstall Rosy Salon Software. If nothing else has worked, completely uninstall Rosy Salon Software then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Rosy Salon Software not working


2. Fix Rosy Salon Software Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Rosy Salon Software be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Rosy Salon Software not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Rosy Salon Software may not be able to connect to the Internet when running in the background.

Reported Issues