Published by COLAVOGROUND Inc. on Nov 5, 2024

Report an issue with COLAVOSALON.
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Why should I report an Issue with COLAVOSALON?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of COLAVOGROUND Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About COLAVOSALON

1. Download and run a salon business on your fingertips. - Whether you use it alone or with partners up to 5 – everything is free. - Menu templates available for most beauty services below. - Experience automated booking system just by sending the booking link on SNS, business Card and text message. - We provide you most essential features with best mobile experience.

2. Let Colavosalon deal with clients and business management so that you can focus on what you do best, which is making clients look and feel beautiful. 100% FREE salon management app providing booking link, salon calendar, service note and more.

3. It offers a simple mobile screen for easier management (scheduling/sales/balance) and caring clients (booking/payment/notes) to help your beauty service anytime, anywhere.

4. Colavosalon is a salon CRM for beauty professionals.

5. Fed up with unfriendly PC salon SW while managing schedules and doing your job at the same time? Don’t even have one?

6. Download the app now so that you can OWN your clients as well as your business.

7. Plan your day, be ready to greet your customers, and just show them what you can!

8. You can sign-in using your email address and password.

9. Please direct your questions and any other inquiries to help@colavosalon. com.

COLAVOSALON Customer Insights

1. I have a question though....how do I add recurring clients to the bookings?It's an amazing app..but it would be great that if you provide the backup plan and also to keep Excel or word files of the client details ...it would be much better if we can also see the whole data on the word or Excel file or PDF format...Love the app keeps my days organized.

2. Having slight issue with notification after update.Love to app for my phone would love it even better if could download to my mac when will this be available as if not will need to get a new booking systemSuch a great app but it would be even better if we could have a reminder about costumer's birthday.

3. Other than that it's an awesome app!Nice app, but it would be good to know how to use the sales features for customers who have not come for service which was explained in one of the video but feature was not seen in the app downloaded as seen in d video.

4. Only thing is my clients would like to book multiple appointments (on different days) but it won't let them if they have one booked appointment already.

5. Besides a few glitches in appointment bookings, most of the features runs pretty well.

6. I wish I could be able to reach out to someone for help...Just the app im looking for.

7. I love this app.

8. 🙏🙏Good idea.

9. But it lags too much.

Steps to Troubleshoot & Fix COLAVOSALON Issues

1. Fix COLAVOSALON Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart COLAVOSALON: Restarting the app will resolve most errors.
  2. Update the COLAVOSALON App. Here is how:
    1. On Android goto PlayStore » Search for "COLAVOSALON" » Open COLAVOSALON » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for COLAVOSALON » click "UPDATE".
  3. Clear COLAVOSALON app cache: Clearing cached data will force your app to retrieve the latest data directly from COLAVOSALON servers.
    1. On Android, goto Settings » Apps » Select "COLAVOSALON" » click Storage » click "Clear Cache".
  4. Check COLAVOSALON app permissions. If any of these permissions required to use your device's features are disenabled, COLAVOSALON might not work.
  5. Uninstall and reinstall COLAVOSALON. If nothing else has worked, completely uninstall COLAVOSALON then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing COLAVOSALON not working


2. Fix COLAVOSALON Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make COLAVOSALON be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to COLAVOSALON not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, COLAVOSALON may not be able to connect to the Internet when running in the background.

Reported Issues