Contact Parcels Customer Service

Why should I report an Issue with Parcels: Track Online Orders?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Pavel Tisunov to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. And lately it seems to be happening a lot more often.Track ALL of my packages in one app! Lately, the tracking has been slow to update and I will receive a delivery notice with my text and but not on app.

2. The best tracker for international orders! I wish it would pull the expected date from tracking as well, but on the other hand it's very easy to check that, since there's always a link to the delivery.

3. Update: subscription has been cancelled.*UPDATE* (from ** to *****) I originally cancelled my subscription a while back because the tracking was way off and the automatic archiving that was often won't was driving me crazy.

4. One thing that I've found is that this app takes a lot longer looking up tracking information for a number, but is way more robust and doesn't need manual fiddling for tracking numbers.

5. Occasionally I hit the wrong button or package.When I first switched from iOS to Android I searched for a few weeks to find a package tracking app that worked as well as the parcel app I had on iOS.

6. But without those features it's just as bad as tracking from the stores websiteEasy login to AliExpress and Amazon! Now I don't have to manally search for and enter my tracking numbers.

7. Wish it would allow logging in to more than one account at a time, let you delete logins separately, and had a one time premium payment option.I ended up purchasing the 1 year subscription.

8. I wish on the left side where it shows a picture of an earth, I wish it would show the shipping providers logo so I know what's what along with it showing the shipping method under it.

9. The tracking problem is fixed and the automatic archiving is now a setting option.

10. Adding tracking numbers is as simple as copy and paste and I can make my own label so I know the item I'm tracking.

11. Plus they added a thumbnail picture of your order when you import from aliexpress which I love! A feature I would like would be the ability to make an archived package active again.

1. Fix Parcels Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Parcels: Restarting the app will resolve most errors.
2. Update the Parcels App. Here is how:
   1. On Android goto PlayStore » Search for "Parcels" » Open Parcels: Track Online Orders » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Parcels » click "UPDATE".
3. Clear Parcels: Track Online Orders app cache: Clearing cached data will force your app to retrieve the latest data directly from Parcels servers.
   1. On Android, goto Settings » Apps » Select "Parcels: Track Online Orders" » click Storage » click "Clear Cache".
4. Check Parcels app permissions. If any of these permissions required to use your device's features are disenabled, Parcels might not work.
5. Uninstall and reinstall Parcels. If nothing else has worked, completely uninstall Parcels then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Parcels not working

2. Fix Parcels Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Parcels be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Parcels not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Parcels may not be able to connect to the Internet when running in the background.