Published by Vizitor on Jun 12, 2024

Report an issue with Vizitor.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Vizitor - Visitor management?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Vizitor to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Vizitor - Visitor management image 1 contact Vizitor - Visitor management image 2

About Vizitor - Visitor management

1. Enhance your security and corporate image with this smart visitor management system and guest check-in application – Vizitor The era of registration forms is finished.

2. Welcome your guests and visitors with this smart and ingenious visitor management system that amplifies and increases your front desk’s efficiency by allowing smart guest list check-in and a lasting visitor experience!

3. This visitor app records sign-ins, provides badge printing, sends host notifications and pre – invites ensuring to present a more security conscious and professional image to your visitor and guests.

4. Download Vizitor today and simplify your visitor management process while maintaining a safe and secure workplace.

5. Your trusted visitor management system and guest check-in application solution and secured and convenient visitor app.

6. Introducing Vizitor, the smart visitor management app for your workplace.

7. Vizitor – Helps focus on your visitor experience by giving importance to the look of your lobby while leaving a lasting impression too!

8. Plus, Vizitor offers added security with the gate pass feature, ensuring only authorized personnel can access secure areas.

9. With Vizitor, visitors can quickly and easily check in on an iPad or Android Tablet, complete with a photo and automatic notification to their host.

10. Create an ideal workplace for your guests and staff by enhancing the security and many more features provided by this application.

11. It quickly captures visitor information and accurately identifies, badges and tracks who visits your workplace and why.

Vizitor Customer Insights

1. I operate a youth center and it has worked flawlessly **Update- 7/20/19 been using this program for months and it works flawlessly not one issue this is the program to use out of all the others.I've tried a few SIGN IN apps and chose VIZITOR because of: *Simplicity to customize *excellent customer service *Cost *Efficiency.

2. So I can't even test this app.This was a great tool we found last minute that allowed seamless signups in less than 30 seconds per guest! Great follow up features also!using this visitors management system from past 4 months.

3. It does everything it says, Customer Service by email is great, and ITS so much more affordable then ANY competition.

4. Absolutely perfect!Thanks to VIZITOR team for making such a great app.

5. Never received the initial confirmation email after creating an account and when I click the forgot password link it generates an "internal server error".

6. If you need visitor check in without hefty price tags and dont wabt to sacrifice quality this is the application you.

7. It's give full description with all the option to manage the management of any organization.Very useful app for my office for visitor management.

8. And i recommend to all go for this.. Thanks RajanBest management experience with this app.

9. I use it to sign in new students on my Karate studio and specially when I go to events and bring my Ipad to reach out new prospects.

10. Customer support is also womderfull.Does not work.

11. User friendly, easy and great GUI.

Steps to Troubleshoot & Fix Vizitor Issues

1. Fix Vizitor Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Vizitor: Restarting the app will resolve most errors.
  2. Update the Vizitor App. Here is how:
    1. On Android goto PlayStore » Search for "Vizitor" » Open Vizitor - Visitor management » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vizitor » click "UPDATE".
  3. Clear Vizitor - Visitor management app cache: Clearing cached data will force your app to retrieve the latest data directly from Vizitor servers.
    1. On Android, goto Settings » Apps » Select "Vizitor - Visitor management" » click Storage » click "Clear Cache".
  4. Check Vizitor app permissions. If any of these permissions required to use your device's features are disenabled, Vizitor might not work.
  5. Uninstall and reinstall Vizitor. If nothing else has worked, completely uninstall Vizitor then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Vizitor not working


2. Fix Vizitor Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Vizitor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Vizitor not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Vizitor may not be able to connect to the Internet when running in the background.

Reported Issues