Contact Star Walk 2 Customer Service

Why should I report an Issue with Star Walk 2 - Night Sky View?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Vito Technology to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I have plenty of apps on my phone that push certain catagories of notifications but not others.I downloaded starwalk 2 free, then paid about $6.96 for all the extra extensions.

2. *tried to get a refund for $3.00 and was denied.Dont forget to uninstall the free version(Android) if you had that app prior to the paid version.

3. Pick any one of thousands of objects in the sky (I think everything is covered including all man made satellites) and go forwards or backwards in time at any speed you want and watch everything else in the sky fly around the object you selected as viewed from your location on Earth.

4. I had both the free and paid version and continued receiving notifications from both.

5. Also, quasars, black holes, and exoplanets! I've purchased the full version of this app and I love it, I just noticed those few things.

6. I love the fact that it's fairly accurate in finding things like the green commet, planets, stars, and some galaxies in our local cluster.

7. The good news is I can remove it! The ability for it to locate via compass is time saving and makes things easier for me as a beginner.

8. This one and the free version won't extract the extended solar system and when I've spoken to the developer I get the run around.

9. Super annoying, until I uninstalled the Sky Walk 2 Free version.

10. With this slider on Star Walk 2, you spend more than twice as much time just trying to get the slider to stop on the correct one without flying past it.

11. Everytime I would open a notification it would take me to the free version with ads.

1. Fix Star Walk 2 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Star Walk 2: Restarting the app will resolve most errors.
2. Update the Star Walk 2 App. Here is how:
   1. On Android goto PlayStore » Search for "Star Walk 2" » Open Star Walk 2 - Night Sky View » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Star Walk 2 » click "UPDATE".
3. Clear Star Walk 2 - Night Sky View app cache: Clearing cached data will force your app to retrieve the latest data directly from Star Walk 2 servers.
   1. On Android, goto Settings » Apps » Select "Star Walk 2 - Night Sky View" » click Storage » click "Clear Cache".
4. Check Star Walk 2 app permissions. If any of these permissions required to use your device's features are disenabled, Star Walk 2 might not work.
5. Uninstall and reinstall Star Walk 2. If nothing else has worked, completely uninstall Star Walk 2 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Star Walk 2 not working

2. Fix Star Walk 2 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Star Walk 2 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Star Walk 2 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Star Walk 2 may not be able to connect to the Internet when running in the background.