Published by Starfall Education Foundation on Sep 25, 2023

Report an issue with Starfall Snowman.
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Why should I report an Issue with Starfall Snowman?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Starfall Education Foundation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Starfall Snowman

1. In this App edition, create a snowman gallery and match number sets to number symbols, and colors to color words.

2. The background music is the “Dance of the Sugar Plum Fairy”, from Pyotr Ilyich Tchaikovsky’s The Nutcracker.

3. Children love making snowmen and listening to the charming “Ten Little Snowmen” song.

4. Learn to count to ten and read essential vocabulary while you play.

5. We thrive on your feedback, please contact us! learn. more@starfall.

Starfall Snowman Customer Insights

1. My son enjoys playing it and has a blast creating his own snowman.IT WILL NOT OPEN!!! Adobe Air is installed like requested and all I get is a black screen when I open Starfall.

2. I would recommend this app to anyone who has younger kids.

3. GrrrrrThe kids love it.

4. They have a great website too.

Steps to Troubleshoot & Fix Starfall Snowman Issues

1. Fix Starfall Snowman Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Starfall Snowman: Restarting the app will resolve most errors.
  2. Update the Starfall Snowman App. Here is how:
    1. On Android goto PlayStore » Search for "Starfall Snowman" » Open Starfall Snowman » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Starfall Snowman » click "UPDATE".
  3. Clear Starfall Snowman app cache: Clearing cached data will force your app to retrieve the latest data directly from Starfall Snowman servers.
    1. On Android, goto Settings » Apps » Select "Starfall Snowman" » click Storage » click "Clear Cache".
  4. Check Starfall Snowman app permissions. If any of these permissions required to use your device's features are disenabled, Starfall Snowman might not work.
  5. Uninstall and reinstall Starfall Snowman. If nothing else has worked, completely uninstall Starfall Snowman then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Starfall Snowman not working


2. Fix Starfall Snowman Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Starfall Snowman be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Starfall Snowman not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Starfall Snowman may not be able to connect to the Internet when running in the background.

Reported Issues