Contact Solar Walk 2 Customer Service

Why should I report an Issue with Solar Walk 2: Planetarium 3D?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Vito Technology to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can forget about it when you are engrossed in exploring but is it fixable? Thanks!This app really shines only when you get the premium version with all the satellites... when you work out the other stars are there and the satellites its a crazy amout of info in this app above the usual planet basics.

2. Thankyou.STUNNING app, works beautifully together with StarWalk2, I was able to forsee and even simulate the total lunar eclipse (3d here and 2d in StarWalk), then I got up early and it was precisely at that spot, so great work! The paid versions / addons are confusing however.

3. A must have for astronomy enthusiasts! Buy it now.I misunderstood the upgrades that are, and are not included with my purchase of this app.. I expected having the option to track and read the specs to space craft in space, The advertisement page I paid through originally, continues to pop up.

4. Bit gutted as solar walk included everything on the first payment.I am updating my initial review of this app, I need to.

5. Excellent work to the developers of the Solar Walk series apps.

6. Needs more stars, more accurate magnitudes and a time scrubbing capability so you can see an event ahead of time and set a reminder and alarm even a month or year ahead..Just wow.

7. I would like to change my rating review when corrections are made hassle free.This is easily one of the best application I have downloaded on the play store and is an absolute marvel for astronomy nerds like myself.

8. I paid for the full lifetime VERSION and would give it a 5 star if panning and continues movement were enabled.

9. Since discovering your solar apps I have not needed any other.

10. Other then me paying three times for life time enjoyment of the full app.

11. Love the updates and notifications of upcoming events, clear and easily managed user interface and STUNNING graphics.

1. Fix Solar Walk 2 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Solar Walk 2: Restarting the app will resolve most errors.
2. Update the Solar Walk 2 App. Here is how:
   1. On Android goto PlayStore » Search for "Solar Walk 2" » Open Solar Walk 2: Planetarium 3D » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Solar Walk 2 » click "UPDATE".
3. Clear Solar Walk 2: Planetarium 3D app cache: Clearing cached data will force your app to retrieve the latest data directly from Solar Walk 2 servers.
   1. On Android, goto Settings » Apps » Select "Solar Walk 2: Planetarium 3D" » click Storage » click "Clear Cache".
4. Check Solar Walk 2 app permissions. If any of these permissions required to use your device's features are disenabled, Solar Walk 2 might not work.
5. Uninstall and reinstall Solar Walk 2. If nothing else has worked, completely uninstall Solar Walk 2 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Solar Walk 2 not working

2. Fix Solar Walk 2 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Solar Walk 2 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Solar Walk 2 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Solar Walk 2 may not be able to connect to the Internet when running in the background.