Published by Vito Technology on Jun 24, 2024

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Vito Technology to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Eclipse Guide:Solar Eclipse'24 Customer Insights

1. What absolute garbage!I bought this app for the blood moons that we're going to happen this year especially in January and then February and March yet that is not sure if they were and marshes but it doesn't even share my location it says that it cannot find my location I see in the comments that they're trying to come up with a patch or a fix for the problem how long does it take to fix it, Apple can fix their apps a lot faster why not recommend anyone to buy this app it is not worth it hopefully they can fix itNow i can know time of the solar eclipses and lunar eclipses if any one wants to try this app shall try it now the time for blood moon shall appear this year and for the total and partial and amular solar eclipse looks amazing thank you for this app you have given me a taste of happness now my time has come for blood moon to return i shall return in order to hunt the bloodwolf go...

2. They are trying to force people to enable location tracking, which is probably how they make their money.During tonight’s total lunar eclipse, I opened this app to get some details and was told “This eclipse is not visible from current location.” I was looking at it straight up in the sky.

3. And no, putting in the coordinates by hand is not a solution.Says the lunar eclipse is not visible in my location...but there's me...looking outside at the lunar eclipse.

4. Other than it is not particularly intuitive to understandand exactly where to search for all of its functions, its functions are utterly pointless: it does not provide any information on future eclipses easily searchable online, but somehow it stores information about eclipses happened many years ago.

5. I have all of Vito Technology's apps and I have learned so much from them!Hey, there is something I need to know, in the 3 lines, in the settings, below shadow borders, the line thing and left and right are the stars or something else, what option is that for?Impossible toset the observation point on the map, or find some less popular ones in the search.

6. I was expecting it to show lunar and solar eclipses IN THE FUTURE, but the further it goes is just the next one or two.

7. Right in the middle of an eclipse, this thing decides to move on to a solar eclipse six months from now.

8. It claims you can use it without providing your location, but when you try to set your location manually by selecting your city, it just does nothing.

9. I want a refundI downloaded this app for an eclipse.

10. They're supposed to be some kind of voice assisted part of it.

11. I didn't get the voice assist till the next day .

Steps to Troubleshoot & Fix Eclipse Guide:Solar Eclipse'24 Issues

1. Fix Eclipse Guide:Solar Eclipse'24 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Eclipse Guide:Solar Eclipse'24: Restarting the app will resolve most errors.
  2. Update the Eclipse Guide:Solar Eclipse'24 App. Here is how:
    1. On Android goto PlayStore » Search for "Eclipse Guide:Solar Eclipse'24" » Open Eclipse Guide:Solar Eclipse'24 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Eclipse Guide:Solar Eclipse'24 » click "UPDATE".
  3. Clear Eclipse Guide:Solar Eclipse'24 app cache: Clearing cached data will force your app to retrieve the latest data directly from Eclipse Guide:Solar Eclipse'24 servers.
    1. On Android, goto Settings » Apps » Select "Eclipse Guide:Solar Eclipse'24" » click Storage » click "Clear Cache".
  4. Check Eclipse Guide:Solar Eclipse'24 app permissions. If any of these permissions required to use your device's features are disenabled, Eclipse Guide:Solar Eclipse'24 might not work.
  5. Uninstall and reinstall Eclipse Guide:Solar Eclipse'24. If nothing else has worked, completely uninstall Eclipse Guide:Solar Eclipse'24 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Eclipse Guide:Solar Eclipse'24 not working


2. Fix Eclipse Guide:Solar Eclipse'24 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Eclipse Guide:Solar Eclipse'24 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Eclipse Guide:Solar Eclipse'24 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Eclipse Guide:Solar Eclipse'24 may not be able to connect to the Internet when running in the background.

Reported Issues