Contact Deep Time Walk Customer Service

Why should I report an Issue with Deep Time Walk: Earth history?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Deep Time Walk C.I.C. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The award-winning Deep Time Walk is a ground-breaking tool enabling anyone, anywhere to take a walking audio history of our planet. • Walk 4. 6km through 4. 6 billion years of deep time, each metre = 1 million years. • Learn about key concepts from Earth’s long evolution including how Earth formed, the evolution of life, plate tectonics, oxygenic photosynthesis, multicellular life, The Cambrian Explosion, vertebrates, plants, amphibians, mammals, dinosaurs and finally (in the last 20cm) humans. • Understand our species common ancestral heritage and interconnectedness with all life. • Comprehend the ecological impact of humans in the blink of a geological eye. • Time-contextual glossary available to review key scientific concepts. • Mobility-assist mode available for those unable to walk. • What's Next portal for positive action (with organisations such as Earth Charter and 350. org).

2. The dramatised audio is directed by Jeremy Mortimer (over 200 productions for BBC Radio) and designed by Jo Langton (a BBC Studio Manager), with voices provided by leading actors Paul Hilton (Garrow’s Law, The Bill, Silent Witness), Chipo Chung (Doctor Who, Sherlock, Into the Badlands) and Peter Marinker (Love Actually, Event Horizon, Judge Dredd).

3. The script is written by Peter Oswald (ex-playwright in residence at Shakespeare Globe, London) and Dr Stephan Harding.

4. Step back in time and experience Earth history like never before.

5. Produced by Deep Time Walk CIC, a not-for-profit social enterprise based in the UK.

1. They did a great job of letting it sink in how little time humanity has been alive and how much we have achieved and the damage we’ve caused to achieve it in such a short time span, I would highly recommend installing and having it be a walking companion on your next outing.I find the idea is absolutely fantastic that everyone gets to experience a Deep Time Walk just with their phone, simply by plugging in their headphones and walking, being guided through it with the engaging storytelling.

2. I walked 2 kilometers with my phone only detecting a few step... Looking forward for an update! How about based on GPS location? Cheers!A thought-provoking and mind-boggling experience! I don't have a scientific background so a lot of the terminology was new to me, but the drama and excitement of the events was well captured.

3. It's quasi educational well narrated and highly recommend by me for it's intended use and beyond.Completing the walk feels like a huge achievement on behalf of Earth! Fascinating, easy to understand science told with humour and feeling.

4. Would almost just be better as an audio track you could pause yourself.Great app, brilliant way of demonstrating the scale of Earths history while giving a different focus to a walk.

5. Pauses after almost every audio segment but continues playing the ambient "walk" sounds; I'd walked almost a kilometre before realizing this (apparently I'm very patient!) and had to manually continue after 80% of the clips.

6. I found the voice acting to be very good and the storyline is full of fun examples of natural events and changes throughout earths timeline some I remembered but many were a learning experience for me.

7. Liked the graphics and design and found it easy to navigate.Beautifully produced, brilliant audio, but didn't work well with the pedometer and kept pausing.

8. Estimates of step length and/or count are way off too; I'm about 190cm tall and ended up walking almost 12km (even with fast-forwarding).I was introduced to this app through my university professor for a Socionature class.

9. The only issue I found using the app was it would sometimes pause and not start again until I pressed play, unsure if this was just user error or maybe a data issue but in the grand scheme of things it wasn’t too distracting.

10. A very relaxing activity to do.This is a epically good app I love it and listen to it just out of enjoyment and as a means of soothing distraction.

11. The overall experience was very enjoyable and informative with the unique and engaging dialogue and delivery.

1. Fix Deep Time Walk Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Deep Time Walk: Restarting the app will resolve most errors.
2. Update the Deep Time Walk App. Here is how:
   1. On Android goto PlayStore » Search for "Deep Time Walk" » Open Deep Time Walk: Earth history » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Deep Time Walk » click "UPDATE".
3. Clear Deep Time Walk: Earth history app cache: Clearing cached data will force your app to retrieve the latest data directly from Deep Time Walk servers.
   1. On Android, goto Settings » Apps » Select "Deep Time Walk: Earth history" » click Storage » click "Clear Cache".
4. Check Deep Time Walk app permissions. If any of these permissions required to use your device's features are disenabled, Deep Time Walk might not work.
5. Uninstall and reinstall Deep Time Walk. If nothing else has worked, completely uninstall Deep Time Walk then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Deep Time Walk not working

2. Fix Deep Time Walk Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Deep Time Walk be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Deep Time Walk not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Deep Time Walk may not be able to connect to the Internet when running in the background.