Published by Starfall Education Foundation on Jan 13, 2024

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Why should I report an Issue with Starfall All About Me?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Starfall Education Foundation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Starfall All About Me

1. Players learn essential vocabulary while making choices about everyday objects, body parts, pets, and household environments.

2. Your child will love creating and interacting with his or her Me Character.

3. This app is excellent for emerging readers and English language learners.

Starfall All About Me Customer Insights

1. I wish they had more options though like only childGood for helping kids express themselves while learning how to read.Fun MauriceFun game for kidsI love this gameIt is a good gameAny plans on offeeing orange as a color option for kids with red hair? An app that's all about personalized self identity fall short of the mark if it only "fits" kids with black, brown, or blonde hair!Helps kids learn.

2. It is probably one of the best apps ever! ♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡I use it with 6-7 and even 10 year old kids as well, for teaching English as a foreign language, they love it.

3. Great appI love this app so much.

4. Played when I was little and it was fun to see again.

Steps to Troubleshoot & Fix Starfall All About Me Issues

1. Fix Starfall All About Me Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Starfall All About Me: Restarting the app will resolve most errors.
  2. Update the Starfall All About Me App. Here is how:
    1. On Android goto PlayStore » Search for "Starfall All About Me" » Open Starfall All About Me » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Starfall All About Me » click "UPDATE".
  3. Clear Starfall All About Me app cache: Clearing cached data will force your app to retrieve the latest data directly from Starfall All About Me servers.
    1. On Android, goto Settings » Apps » Select "Starfall All About Me" » click Storage » click "Clear Cache".
  4. Check Starfall All About Me app permissions. If any of these permissions required to use your device's features are disenabled, Starfall All About Me might not work.
  5. Uninstall and reinstall Starfall All About Me. If nothing else has worked, completely uninstall Starfall All About Me then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Starfall All About Me not working


2. Fix Starfall All About Me Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Starfall All About Me be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Starfall All About Me not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Starfall All About Me may not be able to connect to the Internet when running in the background.

Reported Issues