Published by Zuvin Eduventures Pvt. Ltd. on May 16, 2024

Report an issue with ATP STAR IIT JEE & NEET Prep.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with ATP STAR IIT JEE & NEET Prep?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Zuvin Eduventures Pvt. Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact ATP STAR IIT JEE & NEET Prep image 1 contact ATP STAR IIT JEE & NEET Prep image 2

ATP STAR IIT JEE & NEET Prep Customer Insights

1. Some may got a problem in playing download videos and to adjust the speed of downloaded videos i have a solution for that just switch off your data and open the app and then play that particular video and after playing the video again switch on the data and now the video is playing offline and you will get the speed adjustment icon there.Best team ever.

2. 😊Awesome app throughly enjoyed it's free chapter tests.Vineet sir and whole team always brings surprises for the students at the time of need which are really helpful for us.

3. ATP Star also gives a lot of free resources like one shot videos, formulae sheets, previous year questions and notes.

4. Conclusion, it's an awesome app which always keeps on improving and keeps on adding innovation for the students needsBEST TEACHERS , All the resources are easily accessible as it has everything organized.

5. The practice tests are of good level.But ,I would also like say that those free practice test nowadays sometimes also contains some bugs.

6. This course is very systematic and sir's teaching style and conceptual clarity is uncomparable.Its great platform for your prep for jee.

7. I refer to the app very often to learn new concepts and brush up important topics right before the exam.You haven't added the latest pattern jee mains paper yet to your atp app.

8. But I felt I wasn't being guided well there was unlimited content available.

9. But I felt I wasn't being guided well there was unlimited content available.

10. [The app is amazing but I am disappointed from only one point that you have given new pattern jee paper in subscription mode only.

11. Having gone through every other book in a month and still not being able to study organic chemistry left me frustrated.

Steps to Troubleshoot & Fix ATP STAR IIT JEE & NEET Prep Issues

1. Fix ATP STAR IIT JEE & NEET Prep Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ATP STAR IIT JEE & NEET Prep: Restarting the app will resolve most errors.
  2. Update the ATP STAR IIT JEE & NEET Prep App. Here is how:
    1. On Android goto PlayStore » Search for "ATP STAR IIT JEE & NEET Prep" » Open ATP STAR IIT JEE & NEET Prep » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ATP STAR IIT JEE & NEET Prep » click "UPDATE".
  3. Clear ATP STAR IIT JEE & NEET Prep app cache: Clearing cached data will force your app to retrieve the latest data directly from ATP STAR IIT JEE & NEET Prep servers.
    1. On Android, goto Settings » Apps » Select "ATP STAR IIT JEE & NEET Prep" » click Storage » click "Clear Cache".
  4. Check ATP STAR IIT JEE & NEET Prep app permissions. If any of these permissions required to use your device's features are disenabled, ATP STAR IIT JEE & NEET Prep might not work.
  5. Uninstall and reinstall ATP STAR IIT JEE & NEET Prep. If nothing else has worked, completely uninstall ATP STAR IIT JEE & NEET Prep then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ATP STAR IIT JEE & NEET Prep not working


2. Fix ATP STAR IIT JEE & NEET Prep Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ATP STAR IIT JEE & NEET Prep be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ATP STAR IIT JEE & NEET Prep not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ATP STAR IIT JEE & NEET Prep may not be able to connect to the Internet when running in the background.

Reported Issues