Published by vcita on Mar 18, 2024

Report an issue with vcita CRM.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with vcita CRM for Mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of vcita to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact vcita CRM for Mobile image 1 contact vcita CRM for Mobile image 2

vcita CRM Customer Insights

1. would like to be able to use my email and password.I've been with another company for many years, then i found vcita and they blew the competion out of the water.With their automatic reminders for the people so i dont have to spend time calling them up .

2. I have uninstalled it and reinstalled it, restarted my phone and still the same behavior.Their rep, Orel, kept calling and emailing and when I finally answered the phone and requested that they not blow up my email and phone like that, he didn't like me asking for him not to keep calling so he took it upon himself to cancel my whole account and blacklist my email so I cant even use it.

3. I love it.Terrible customer service They cancel my account without any reason I contacted them 4 times though email and live chat they promise they will look into it and guess what absolutely nothing happen.

4. so unless I allow them to email and call me everyday, I can't use their app.Customer Service Email Support Only After paying for the service, I realized there is no number to speak with anyone to troubleshoot.

5. good app if I didn't have to log in through the company link all the time.

6. It's time to switch.my company sent a link sonwe could use this for our company things.

7. I am paying €15/pm on a very basic booking plan but I can't log monthly memberships etc on the system as I was advised it would take a lot of time to set up.

8. I didn't think it would be hard to set up? The staff have been really helpful and friendly.. No app though.I don't know what is causing the new set delayed launch since the last update.

9. It will be good if this error is rectified.Do you want to use vCita? Vcita just deleted 1,749,451 pages.

10. I'm a long time user, but the platform has gotten worse over the years.

11. If you rely on their service for business they would let you down big times.I was good earlier, but it is not opening when needed now.

Steps to Troubleshoot & Fix vcita CRM Issues

1. Fix vcita CRM Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart vcita CRM: Restarting the app will resolve most errors.
  2. Update the vcita CRM App. Here is how:
    1. On Android goto PlayStore » Search for "vcita CRM" » Open vcita CRM for Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for vcita CRM » click "UPDATE".
  3. Clear vcita CRM for Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from vcita CRM servers.
    1. On Android, goto Settings » Apps » Select "vcita CRM for Mobile" » click Storage » click "Clear Cache".
  4. Check vcita CRM app permissions. If any of these permissions required to use your device's features are disenabled, vcita CRM might not work.
  5. Uninstall and reinstall vcita CRM. If nothing else has worked, completely uninstall vcita CRM then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing vcita CRM not working


2. Fix vcita CRM Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make vcita CRM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to vcita CRM not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, vcita CRM may not be able to connect to the Internet when running in the background.

Reported Issues