Published by UBS AG

Report an issue with UBS Events.
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Why should I report an Issue with UBS Events?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of UBS AG to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About UBS Events

1. The UBS event application is your gateway to all information about specific UBS events.

2. Download event documents and add your personal notes, or participate in live voting during event sessions.

3. Find detailed information about speakers and your event hosts.

4. Furthermore you are able to connect with your peers and hosts.

5. The app shows you the concierge service with local recommendations.

6. Everything you need at your fingertips.

7. The application is provided free of charge by UBS, but please note that using this application requires a valid login.

UBS Events Customer Insights

1. Had my broker close my account because I suspected phishing.Can we get an Android app for the US?Can't log in.

2. User name and password for PC version doesn't work on the App.

Steps to Troubleshoot & Fix UBS Events Issues

1. Fix UBS Events Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart UBS Events: Restarting the app will resolve most errors.
  2. Update the UBS Events App. Here is how:
    1. On Android goto PlayStore » Search for "UBS Events" » Open UBS Events » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for UBS Events » click "UPDATE".
  3. Clear UBS Events app cache: Clearing cached data will force your app to retrieve the latest data directly from UBS Events servers.
    1. On Android, goto Settings » Apps » Select "UBS Events" » click Storage » click "Clear Cache".
  4. Check UBS Events app permissions. If any of these permissions required to use your device's features are disenabled, UBS Events might not work.
  5. Uninstall and reinstall UBS Events. If nothing else has worked, completely uninstall UBS Events then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing UBS Events not working


2. Fix UBS Events Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make UBS Events be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to UBS Events not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, UBS Events may not be able to connect to the Internet when running in the background.

Reported Issues