Contact Firestick Remote Customer Service

Why should I report an Issue with Firestick Remote for Fire TV?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TV Cast Co., Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Its a genuine reviewWorks OK, but the adverts every couple of clicks would give you mental health problems, seriously, drives you insane.Got my money too! I literally have spent way too much time trying to get it connected! Boo-boo! Beware buyer the free ones work better!You got my money so call me a sucker.

2. Wish I could get a refund since it didn't even work after that either.12 different other apps this was the right one for my 5G, phone to be a replacement remote until I get another one.

3. The lower set of buttons on the remote are covered by the app options so I can't access the Home button on the app, stay away from this POS! A+ certified IT tech, now sucker.

4. If you want to cast a browser, that option is there but doesn't work in the slightest.Terrible app.

5. The app itself as a remote is awful too, it's extremely slow and I couldn't get the select button to work even once.

6. Massive lag on the normal remote option, just use a free app if you want that.

7. Essentially forces you to pay for it by popping up the premium purchase options every time you try and click anything.

8. I was willing to pay the subscription to be able to use my phone as a mouse for my tv, doesnt work.

9. As everyone has already said, it has terrible latency, hard to connect, once connected, it'll stop responding when trying to control an app on the stick.

10. Response to the 3 day trial- I did try to use that, but it didn't let me do anything without the premium purchase page popping up on the screen.

11. If you want to cast pictures or videos off your phone great.

1. Fix Firestick Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Firestick Remote: Restarting the app will resolve most errors.
2. Update the Firestick Remote App. Here is how:
   1. On Android goto PlayStore » Search for "Firestick Remote" » Open Firestick Remote for Fire TV » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Firestick Remote » click "UPDATE".
3. Clear Firestick Remote for Fire TV app cache: Clearing cached data will force your app to retrieve the latest data directly from Firestick Remote servers.
   1. On Android, goto Settings » Apps » Select "Firestick Remote for Fire TV" » click Storage » click "Clear Cache".
4. Check Firestick Remote app permissions. If any of these permissions required to use your device's features are disenabled, Firestick Remote might not work.
5. Uninstall and reinstall Firestick Remote. If nothing else has worked, completely uninstall Firestick Remote then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Firestick Remote not working

2. Fix Firestick Remote Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Firestick Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Firestick Remote not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Firestick Remote may not be able to connect to the Internet when running in the background.