Contact OpenSky Customer Service

Why should I report an Issue with OpenSky - App for Drone Flyers?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Wing Aviation LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Do I fly without approval??? Please reply and fix this issueHighly useful for planning commercial drone flights and gaining the necessary permissions!wow 😳 it was a little more expensive than the last one I had,, BUT 10 times easier to fly and not as loud 🤔😍It is quite laggy when scrolling around other locations.

2. Also it doesn't seem to restrict you from flying in Wilderness areas.Useful way to plan a drone flight and make sure it complies with current geography based CASA rules.

3. I guess fly without authorization?After putting in certificate number, it's asking last registration date!!!! Won't advance from there.

4. the feedback icon should be moved to the menu though I understand at this time you may be encouraging feedback.This has insufficient information for checking the restricted area briefings.

5. Is that something you could look into?Not at all what I thought I was downloading to fly a cheap toy drone.It doesn't matter what address/location you type in, the returned icon means you cannot fly there.

6. After I put in the certificate number and date issued, it wants to know when the last registration date was.

7. While the map shows that a drone can be flown, the search returns an icon and information that says you can't fly in daylight.

8. In order to submit a flight plan, I have to add my faa registration number? You would think it should be easy right? No.

9. I had some planned flights that didn't happen due to poor weather conditions.

10. I don't have a last registration date.

11. Having the ability to log in and sync flights across devices is handy too.

1. Fix OpenSky Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart OpenSky: Restarting the app will resolve most errors.
2. Update the OpenSky App. Here is how:
   1. On Android goto PlayStore » Search for "OpenSky" » Open OpenSky - App for Drone Flyers » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OpenSky » click "UPDATE".
3. Clear OpenSky - App for Drone Flyers app cache: Clearing cached data will force your app to retrieve the latest data directly from OpenSky servers.
   1. On Android, goto Settings » Apps » Select "OpenSky - App for Drone Flyers" » click Storage » click "Clear Cache".
4. Check OpenSky app permissions. If any of these permissions required to use your device's features are disenabled, OpenSky might not work.
5. Uninstall and reinstall OpenSky. If nothing else has worked, completely uninstall OpenSky then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing OpenSky not working

2. Fix OpenSky Server issues & Internet Connection

1. Check network connection: An unstable Internet will make OpenSky be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to OpenSky not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, OpenSky may not be able to connect to the Internet when running in the background.