Contact SynoManager Customer Service

Why should I report an Issue with SynoManager?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Rafał Kobyłko to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The app consists only: - device monitor (cpu, ram and volume) - device details - reboot, power off fuction - download station - torrent search (doesn't work) looking forward to seeing more functionsSorry but just lacks anything useful.

2. Figures for free space etc useful, interesting that my nas has 0 disks!Should have additional functions like package update.

3. Even though application have very few functions (reboot, performance monitor, access to download manager), it does it very fast, well, without errors.

4. Torrent search and manager works better than DSget.Doesn't seem to do much.

5. Official applications are far more buggy.Lack of useful features.

6. Have a 5 disk station & it shows 0 disks.

7. These are basic things..Everything works! Which is a lot more than i can say about Synology apps.

8. Storage space is also wrong, it is being rounded down.

9. For now it is used as one app to check everything - if server is up, is it busy, is it finished downloading.

10. It is currently repairing and it doesn't show the info about that.

11. Sticking with more reliable web ux.Worked straight out of the can using quickconnect.

1. Fix SynoManager Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SynoManager: Restarting the app will resolve most errors.
2. Update the SynoManager App. Here is how:
   1. On Android goto PlayStore » Search for "SynoManager" » Open SynoManager » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SynoManager » click "UPDATE".
3. Clear SynoManager app cache: Clearing cached data will force your app to retrieve the latest data directly from SynoManager servers.
   1. On Android, goto Settings » Apps » Select "SynoManager" » click Storage » click "Clear Cache".
4. Check SynoManager app permissions. If any of these permissions required to use your device's features are disenabled, SynoManager might not work.
5. Uninstall and reinstall SynoManager. If nothing else has worked, completely uninstall SynoManager then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SynoManager not working

2. Fix SynoManager Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SynoManager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SynoManager not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SynoManager may not be able to connect to the Internet when running in the background.